A2F launches but when I click get started nothing happens and I get an error message

So I have installed and reinstalled A2F, however for some reason I can’t get the app to work. It launches but is unable to get started. Every time I try to get anything going I get the following message:
Could not find the output point attribute on Node(“/world/audio2face/c_tongue_hi_WritePrimsV2”)

sometime I also get a message that says - Waiting for A2F Network: Canceled

Please help in the simplest language possible