# Account Verification Request – SMS OTP not received for build.nvidia.com

**URL:** <https://forums.developer.nvidia.com/t/account-verification-request-sms-otp-not-received-for-build-nvidia-com/384006>\
**Category:** Access/Accounts\
**Tags:** howto-enable-verify-and-troubleshoo\
**Created:** [September 22, 2026, 4:00pm UTC](https://forums.developer.nvidia.com/t/account-verification-request-sms-otp-not-received-for-build-nvidia-com/384006 "2026-09-22T16:00:52Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![ruben.riojas](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/ruben.riojas/32/541021_2.png) [@ruben.riojas](https://forums.developer.nvidia.com/u/ruben.riojas)\
**Post date:** [September 22, 2026, 4:00pm UTC](https://forums.developer.nvidia.com/t/account-verification-request-sms-otp-not-received-for-build-nvidia-com/384006/1 "2026-09-22T16:00:52Z")

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Hello NVIDIA Team,

I am trying to verify my account to generate an API key and access the models on [build.nvidia.com](http://build.nvidia.com), but I am unable to do so because I do not receive the SMS OTP verification code on my phone. [[1](https://forums.developer.nvidia.com/t/sms-otp-not-received-for-build-nvidia-com-380/383372), [2](https://forums.developer.nvidia.com/t/cant-receive-the-otp-from-build-nvidia-com/348248)]

Could you please assist me with a manual phone/account verification?