Hello,
My build.nvidia.com account (email: ppsgdsg@gmail.com) is stuck at the verification step showing "Please contact support".
I've submitted a support ticket but haven't received a response.
Could someone please escalate this?
Screenshot attached.
Account access issues are not handled here through the forums.
Dear NVIDIA Developer Community,
It is no secret that the verification process on build.nvidia.com has been challenging for both the community and NVIDIA. It’s honestly been pretty frustrating from both sides, but please understand that we hear your feedback and are working through it.
This is a complex problem, and one in which we cannot be open about the fixes that are currently being implemented.
Our Engineering team is working on a solution and will be reaching out to users that have cont…
If you’re having issues verifying your account on build.nvidia.com , please send an email to help@build.nvidia.com .
Be sure to include:
the email address you registered with on build.nvidia.com
any phone number(s) you tried to verify
details of any error message you received (including a screenshot)
Best,
Sophie
for details.
Thank you!