Add Cisco switch to Mellanox NEO trouble.

Good afternoon Colleagues!

I ask you to help me with the connection of CICCO switches in Mellanox NEO.

After the start of provisioning and waiting, there is an error of timeout. Here’s what’s in the logs:

2017-11-15 20:54:06.273 job INFO performAction created a new job (20) for Provisioning

2017-11-15 20:54:06.300 job INFO performAction created sub-job (20.1) for device: 10.10.0.4

2017-11-15 20:54:06.301 job INFO Preparing job notification for job (20 - Provisioning), status:(New), progress: (0)

2017-11-15 20:54:06.301 job INFO job: (20.1), status: (New), progress: (0), device: (10.10.0.4)

2017-11-15 20:54:06.301 zmq INFO Send Message Topic:notification, category:notifications/jobs

2017-11-15 20:54:06.355 netservice INFO Performing action run_cli on devices

2017-11-15 20:54:06.355 netservice INFO commandline: [u’show running-config’]

2017-11-15 20:54:06.355 netservice INFO arguments: {“globals”: {}, “devices”: {}}

2017-11-15 20:54:07.103 cli-facility INFO running : /opt/neo/providers/common/bin/providers/common/tools/clifacility/cli_facility.pyo --hosts /tmp/tmpMADHzY/devices.csv --listen-port 60374 --file /tmp/tmpMADHzY/commands.txt --pool-size 30 --operation-timeout 120

2017-11-15 20:54:07.115 cli-facility INFO Starting thread pool: size=30

2017-11-15 20:54:07.119 cli-facility INFO Handling Host: 10.10.0.4

2017-11-15 20:56:07.121 cli-facility WARNING Killing thread for context: 10.10.0.4

2017-11-15 20:56:07.121 cli-facility WARNING Timeout operation for Host(s): 10.10.0.4

2017-11-15 20:56:07.121 cli-facility INFO Result is ready…

2017-11-15 20:56:07.132 cli-facility INFO Sending result to client…

2017-11-15 20:56:07.132 job WARNING job 20.1 failed: Timeout while communicating with: 10.10.0.4

2017-11-15 20:56:07.133 job INFO updateJobStatus updated job (20.1) with status 32772

2017-11-15 20:56:07.133 job INFO Preparing job notification for job (20 - Provisioning), status:(Completed With Errors), progress: (100)

2017-11-15 20:56:07.133 job INFO job: (20.1), status: (Completed With Errors - Timeout while communicating with: 10.10.0.4), progress: (100), device: (10.10.0.4)

2017-11-15 20:56:07.135 cli-facility INFO Stopping thread pool

2017-11-15 20:56:07.134 zmq INFO Send Message Topic:notification, category:notifications/jobs

Thank you in advance!