After successfull update to 36.3.0 firmware is stack to update to 36.4.3

Hi,

I have went with my jetson nano super board through the process of updation of the firmware πŸš€ Initial Setup Guide - Jetson Orin Nano - NVIDIA Jetson AI Lab .

It successfully updated itself to 36.3.0 (with some restarts), then I have load on the USB the Jetson Orin Nano Developer Kit JetPack 6.2, it run some work, restarted I think 3 times, yet then never actually trigger of the firmware update. When I run it again (even with new USB card and reloaded JetPack 6.2) it is stack on black screen with the cursor pulsing.

The below image presents what boards displays:

Could you help me what I could do to fix it? Reset, update. Nothing actually helps.

Thanks!

Hi,

Do you have a sd card as a storage to do flash?
How do you prepare a USB with JP6.2 rootfs.

Thanks

1 Like

The same way as I have done the first set of updates to 36.3.0.

My OS is Debian 12, have used two SD cards (just in case) 64GB and brand new 128GB top one.
I use the image from the link https://developer.nvidia.com/downloads/embedded/l4t/r36_release_v4.3/jp62-orin-nano-sd-card-image.zip and finally use balenaEtcher to load it onto SD card.

Step by step from the link.

I have tried to install SDKManger, it worked well (debian 12), but as my OS is not Ubuntu 22.04, it doesn’t allow me to use it to make the final update to 36.4.3.

Thanks

Hi @DavidDDD

I have driven to my friend yesterday, he has Ubuntu 22.04. We have run SDKManager and the process to upgrade firmware.

It gets to some %% yet each time fails with errors.

I have new 128GB SDcard, tried to install on it. As well, bought brand new NVMe, tried on it, failed as well.

When I go through logs, there is no much info, the most critical (to me):

  1. Quite a lot of Write checkpoint failures, but maybe it is not actually important.
    15:57:30.672 - Error: tar: Write checkpoint 10000
    15:57:31.448 - Error: tar: Write checkpoint 20000
    15:57:31.962 - Error: tar: Write checkpoint 30000
    15:57:32.311 - Error: tar: Write checkpoint 40000
    15:57:32.537 - Error: tar: Write checkpoint 50000

  2. During the flashing, it reconnects the board multiple times. Not sure if intended, if could break to script / process that loads data onto the board.

Some screenshots:

If you have any tips how to fix it, reset, or do some force update either through SD card or SDKManger, please let me know. As otherwise, could it be physical failure of the board?

Thanks

It’s normal behavior in sdk manager flashing.

I saw network setting log in screen shot. It might be a network issue, please disable the firewall and run sdk manager again.
Also EXPORT LOGS to provide the full log for us to review.

There is an alternative method manual flash when sdk manager have some problems:

Please try download Driver Package (BSP) and Sample Root Filesystem from Jetson Linux | NVIDIA Developer.

And follow the Quick Start β€” NVIDIA Jetson Linux Developer Guide to flash your device.

Thanks

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