# \[AGX Thor\] Customized C/A Board GUI freeze

**URL:** <https://forums.developer.nvidia.com/t/agx-thor-customized-c-a-board-gui-freeze/368968>\
**Category:** Jetson Thor\
**Tags:** board-design, chinese\
**Created:** [May 5, 2026, 2:14am UTC](https://forums.developer.nvidia.com/t/agx-thor-customized-c-a-board-gui-freeze/368968 "2026-05-05T02:14:25Z")\
**Posts on this page:** 8\
**Page:** 1

<div class="post-metadata">

**Author:** ![ztna5483](https://developer.download.nvidia.com/images/forums/profile-default-devtalk-84.png) [@ztna5483](https://forums.developer.nvidia.com/u/ztna5483)\
**Post date:** [May 5, 2026, 2:14am UTC](https://forums.developer.nvidia.com/t/agx-thor-customized-c-a-board-gui-freeze/368968/1 "2026-05-05T02:14:25Z")

</div>

Hi NVIDIA,

最近使用T4000/T5000有遇到在GUI環境下當掉的問題(console還可以使用

只要console出現以下訊息,之後點擊滑鼠；GUI就會整個當掉

```auto
*******************************************
Exception Type: 0
DFAR: 0xd9684094 DFSR: 0x00001008 ADFSR: 0x00500000
IFAR: 0x00000000 IFSR: 0x00000000 AIFSR: 0x00000000
PC: 0x00026f4e LR: 0x00026f4d SP: 0x0007ded0 PSR: 0x2000003f
R0: 0x00000001 R1: 0x40084738 R2: 0x000000c6 R3: 0xd9680000
R4: 0x00041050 R5: 0x00000005 R6: 0x00004094 R7: 0x0007ded0
R8: 0x00000004 R9: 0x00000003 R10: 0x00000000 R11: 0x41c956c4
R12: 0x408ac701

```

目前在以下兩種狀況下會遇到此問題

1. 隨機發生
2. 跑CPU/GPU燒機測試

目前跑燒機測試是100%可以複現,且問題只會出現在特定的SoM上

跑CPU/GPU燒機測試與此篇的狀況是一樣的

[Thor (T5000) Data Abort (Exception Type 0) triggered at Tj \> 80°C on Custom Carrier Board](https://forums.developer.nvidia.com/t/thor-t5000-data-abort-exception-type-0-triggered-at-tj-80-c-on-custom-carrier-board/364918/26)

另外此篇有提到15片T5000只有1片會發生

[Thor GPU/CPU Full loading screen will be freeze](https://forums.developer.nvidia.com/t/thor-gpu-cpu-full-loading-screen-will-be-freeze/362469/14)

我這邊測試了2片T5000,只有其中1片會發生此問題

再麻煩協助看一下這個問題

Thanks.

[AGX\_Thor\_GUI\_freeze.log](https://forums.developer.nvidia.com/secure-uploads/nvidia/original/4X/f/2/2/f222a04ba5565a8edcd9232a8ce12fb85fcde608.log) (79.2 KB)

---

<div class="post-metadata">

**Author:** ![WayneWWW](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/waynewww/32/14043_2.png) [@WayneWWW](https://forums.developer.nvidia.com/u/WayneWWW)\
**Post date:** [May 5, 2026, 2:30am UTC](https://forums.developer.nvidia.com/t/agx-thor-customized-c-a-board-gui-freeze/368968/2 "2026-05-05T02:30:32Z")

</div>

Hi,

請問你們有NV devkit能測試這片SOM嗎

---

<div class="post-metadata">

**Author:** ![WayneWWW](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/waynewww/32/14043_2.png) [@WayneWWW](https://forums.developer.nvidia.com/u/WayneWWW)\
**Post date:** [May 5, 2026, 2:33am UTC](https://forums.developer.nvidia.com/t/agx-thor-customized-c-a-board-gui-freeze/368968/3 "2026-05-05T02:33:21Z")

</div>

或是請等下一版的Jetpack release. 我們有fix解決類似的問題

---

<div class="post-metadata">

**Author:** ![ztna5483](https://developer.download.nvidia.com/images/forums/profile-default-devtalk-84.png) [@ztna5483](https://forums.developer.nvidia.com/u/ztna5483)\
**Post date:** [May 5, 2026, 2:38am UTC](https://forums.developer.nvidia.com/t/agx-thor-customized-c-a-board-gui-freeze/368968/5 "2026-05-05T02:38:10Z")

</div>

Hi WayneWWW,

是指Jetpack 7.2嗎?

如果是的話,目前可以提供patch?

我等等換到公板測試看看

---

<div class="post-metadata">

**Author:** ![WayneWWW](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/waynewww/32/14043_2.png) [@WayneWWW](https://forums.developer.nvidia.com/u/WayneWWW)\
**Post date:** [May 5, 2026, 2:39am UTC](https://forums.developer.nvidia.com/t/agx-thor-customized-c-a-board-gui-freeze/368968/6 "2026-05-05T02:39:08Z")

</div>

這部份無法提供patch. 因為是在DCE firmware的部份.

如果公板無法複製出問題的話, 請你說明一下你們的板子跟公板的差異(display部份)

---

<div class="post-metadata">

**Author:** ![ztna5483](https://developer.download.nvidia.com/images/forums/profile-default-devtalk-84.png) [@ztna5483](https://forums.developer.nvidia.com/u/ztna5483)\
**Post date:** [May 5, 2026, 3:36am UTC](https://forums.developer.nvidia.com/t/agx-thor-customized-c-a-board-gui-freeze/368968/8 "2026-05-05T03:36:08Z")

</div>

Hi WayneWWW,

原先燒機測試異常的SoM放到公板測試是正常的,

display部分我們的底板設計與公板差異主要是有使用一顆DP to HDMI的IC

 ![DP_TO_HDMI-1](https://global.discourse-cdn.com/nvidia/original/4X/e/c/7/ec7d640415ff1c0c30c331935e0ce6362392daa1.png)

 ![DP_TO_HDMI-2](https://global.discourse-cdn.com/nvidia/original/4X/6/0/1/601f643a8f284ef70a963399d6c61ca4d44a38f3.png)

 ![DP_TO_HDMI-3](https://global.discourse-cdn.com/nvidia/original/4X/b/b/d/bbd95062a7138f30a7a62f6f2c402f0d31d96685.png)

再麻煩協助確認,

Thanks.

---

<div class="post-metadata">

**Author:** ![WayneWWW](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/waynewww/32/14043_2.png) [@WayneWWW](https://forums.developer.nvidia.com/u/WayneWWW)\
**Post date:** [May 5, 2026, 3:37am UTC](https://forums.developer.nvidia.com/t/agx-thor-customized-c-a-board-gui-freeze/368968/9 "2026-05-05T03:37:32Z")

</div>

看起來是有相關. 請等JP7.2的fix.

---

<div class="post-metadata">

**Author:** ![system](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/system/32/68080_2.png) [@system](https://forums.developer.nvidia.com/u/system)\
**Post date:** [May 19, 2026, 3:37am UTC](https://forums.developer.nvidia.com/t/agx-thor-customized-c-a-board-gui-freeze/368968/10 "2026-05-19T03:37:47Z")

</div>

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.