AI Infrastructure and Operations Fundamentals Not Showing in My Learning - Order #176054

Learning and Certification Courses and Workshops
1

Hi all - I recently purchased the AI Infrastructure and Operations Fundamentals self-paced course, but it is not appearing in my NVIDIA Academy “My Learning” dashboard.

Here are my order details:
— Course: AI Infrastructure and Operations Fundamentals
— Order Number: #176054
—Account Email: ezra.j.chairez@gmail.com

FWIW - I also submitted a support case # 01190929

I see that other users are experiencing the same fulfillment issue. Could a forum admin or DLI engineer please look into my account and manually sync the course to my profile? Trying to get access before June 19th.

Thanks.

2

For DLI Course assistance, please visit the DLI Support Page to open a support case. NVIDIA Deep Learning Institute (DLI) Support

This ensures your request is directed to the appropriate team for timely and accurate support.
When submitting your case, please make sure to select the product type “NVIDIA Training and Certification”.

3

Don’t believe that is relevant @TomNVIDIA - can you escalate or tag the correct person?