An error occurs about GPU device count when I try to run the sample

Please provide the following info (tick the boxes after creating this topic):
Software Version
[√] DRIVE OS 6.0.6
DRIVE OS 6.0.5
DRIVE OS 6.0.4 (rev. 1)
DRIVE OS 6.0.4 SDK
other

Target Operating System
[√] Linux
QNX
other

Hardware Platform
DRIVE AGX Orin Developer Kit (940-63710-0010-D00)
DRIVE AGX Orin Developer Kit (940-63710-0010-C00)
DRIVE AGX Orin Developer Kit (not sure its number)
other

SDK Manager Version
[√] 1.9.2.10884
other

Host Machine Version
[√] native Ubuntu Linux 20.04 Host installed with SDK Manager
native Ubuntu Linux 20.04 Host installed with DRIVE OS Docker Containers
native Ubuntu Linux 18.04 Host installed with DRIVE OS Docker Containers
other

I try to run the helloworld sample in driveworls and it occurs an error about gpu. the message shows bellow:

nvidia@tegra-ubuntu:~/myz/bin$ /usr/local/driveworks/bin/sample_hello_world
*************************************************
Welcome to Driveworks SDK
[30-01-2023 12:22:07] Platform: Detected Drive Orin P3710
[30-01-2023 12:22:07] TimeSource: monotonic epoch time offset is 1675079443679635
[30-01-2023 12:22:07] TimeSourceVibranteLinux: detect valid PTP interface mgbe2_0
[30-01-2023 12:22:07] TimeSource: Could not detect valid PTP time source at nvpps. Fallback to mgbe2_0
[30-01-2023 12:22:07] PTP Time is available from Eth Driver
[30-01-2023 12:22:07] Adding variable DW_Base:DW_Version
[30-01-2023 12:22:07] Added variable DW_Base:DW_Version
libnvrm_gpu.so: NvRmGpuLibOpen failed, error=14
[30-01-2023 12:22:08] Driveworks exception thrown: Platform: cannot retrieve GPU device count.. Error cudaErrorUnknown: unknown error

Cannot init SDK

Could anyone tell me what happen to my orin device and how to fix this problem? Thanks

Dear @McGrady,
I am assuming the target is DRIVE AGX Orin Devkit(P3710).
libnvrm_gpu.so: NvRmGpuLibOpen failed, error=14

Can you poweroff and poweron the target and see if it fixes. You may disconnect/reconnect power supply.
We noticed this error earlier when sudo reboot now is fired on target.
If this does not fix the issue, can you check reflashing the target?

Dear SivaRamaKrishnaNV:
Thanks for your reply, I have tried to reboot and power off the device, it doesn’t works, I will try to rtelashing the target device lately.

There is no update from you for a period, assuming this is not an issue any more.
Hence we are closing this topic. If need further support, please open a new one.
Thanks

Is this still an issue to support? Any result can be shared? Thanks