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Hi, I am unable to install NVIDIA AI Workbench. I have been looking for other solutions on the forum, but some of the proposed solutions do not work for me.
I attach the log in case you can see something:
main.log (24.5 KB)
Two possible errors are curious to me, especially the second one:
[2025-03-28 22:05:43.960] [info] (wsl-helper) has --no-distribution flag: false
[2025-03-28 22:05:43.960] [error] (introspect-os) windowsWslCheck stderr WSL:NOT:INSTALLED
[2025-03-28 22:05:43.961] [info] (introspect-os-channel) {
osHost: ‘win32’,
osSupported: true,
wslInstalled: false,
error: null
}
It seems to say wsl is not installed but that is not true.
[2025-03-28 22:05:48.020] [info] (install-wsl2) COMMAND dism.exe /online /enable-feature /featurename:Microsoft-Windows-Subsystem-Linux /featurename:VirtualMachinePlatform /all /norestart & echo %ERRORLEVEL% & exit /b 0
[2025-03-28 22:05:50.220] [info] (install-wsl2) error undefined
It says “error undefined”, but it ends with:
[==========================100.0%==========================]
La operación se completó correctamente.
0
Translated: The operation was successfully completed.
I have run the dism.exe command in a PowerShell admin console and it worked correctly.
On the other hand, I have Virtual Machine Platform checked and have tried uncheck, reboot, check, reboot.
So I’m at a dead end. Any help would be appreciated.
Kind regards.