# API Access Unavailable – Requesting Manual Account Verification

**URL:** <https://forums.developer.nvidia.com/t/api-access-unavailable-requesting-manual-account-verification/382109>\
**Category:** Access/Accounts\
**Tags:** nim\
**Created:** [September 2, 2026, 2:44pm UTC](https://forums.developer.nvidia.com/t/api-access-unavailable-requesting-manual-account-verification/382109 "2026-09-02T14:44:54Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![eduarda.scampini](https://developer.download.nvidia.com/images/forums/profile-default-devtalk-84.png) [@eduarda.scampini](https://forums.developer.nvidia.com/u/eduarda.scampini)\
**Post date:** [September 2, 2026, 2:44pm UTC](https://forums.developer.nvidia.com/t/api-access-unavailable-requesting-manual-account-verification/382109/1 "2026-09-02T14:44:54Z")

</div>

Hello,

I recently created a new account on [build.nvidia.com](http://build.nvidia.com), but my API access is currently locked. I am receiving the following error message on my dashboard: “API Access Unavailable - Please contact support to verify your account access.”

Email: eduarda.scampini@4pinnacle.com.br

Could a moderator please help me review and manually verify my account so I can start generating API keys to test the NIM models?

Thank you for your assistance.