Hello. I’m not very familiar with advanced Linux OS so excuse me if I’m missing some valuable information.
Recently I got a new Lenovo Ideapad laptop with Nvidia GeForce RTX 3050 Mobile and AMD Radeon Graphics. I installed Ubuntu 22.04 LTS and during the first week I didn’t have any problems. After that whenever I shut down my laptop and try to start it after a while, I just got a couple of quick error messages and after that a blank screen. After uncertain amount of reboots and without apparent reason, the laptop boots and is ready for use without a problem. The only problem I see is that I can’t suspend the laptop. After each try, the screen gets blank for a second and afterwards it starts up again. I’ve installed the Nvidia drivers via the GUI for “Additional drivers” and selected proprietary and tested drivers. I would like to fix this issue and be able to shut down my laptop and know that whenever I need to, it will boot up without a problem.
The error messages that I’m able to see during booting are the following:
ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCIO.GP18.SATA\, AE_NOT_FOUND (20220331/dswload2-162)
ACPI Error: AE_NOT_FOUND, During name lookup/catalog (20220331/psobject-220)
NVRM cpuidInfoAMD: Uncregnozied AMD processor in cpuidInfoAMD
[drm:nv_drm_load [nvidia_drm] *ERROR* [nvidia-drm\ ]GPU ID 0x00000100] Failed to allocate NvKmsKapiDevice
[drm:nv_drm_probe_devices [nvidia_drm\ *ERROR* [nvidia-drm] [GPU id 0x00000100] Failed to register device
I’m attaching the bug report and a couple of terminal outputs that I got during my debugging attempts.
nvidia-bug-report.log.gz (547.3 KB)
> sudo lshw -C video
*-display
description: 3D controller
product: GA107M [GeForce RTX 3050 Mobile]
vendor: NVIDIA Corporation
physical id: 0
bus info: pci@0000:01:00.0
logical name: /dev/fb0
version: a1
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list rom fb
configuration: depth=32 driver=nvidia latency=0 mode=2560x1600 visual=truecolor xres=2560 yres=1600
resources: iomemory:fb0-faf iomemory:fc0-fbf irq:85 memory:d0000000-d0ffffff memory:fb00000000-fbffffffff memory:fc00000000-fc01ffffff ioport:2000(size=128) memory:d1000000-d107ffff
*-display
description: VGA compatible controller
product: Cezanne
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 0
bus info: pci@0000:05:00.0
logical name: /dev/fb0
version: c4
width: 64 bits
clock: 33MHz
capabilities: pm pciexpress msi msix vga_controller bus_master cap_list fb
configuration: depth=32 driver=amdgpu latency=0 resolution=2560,1600
resources: iomemory:fc0-fbf iomemory:fc0-fbf irq:51 memory:fc10000000-fc1fffffff memory:fc20000000-fc201fffff ioport:1000(size=256) memory:d1500000-d157ffff
> dpkg -l | grep -i nvidia
ii libnvidia-cfg1-525:amd64 525.105.17-0ubuntu0.22.04.1 amd64 NVIDIA binary OpenGL/GLX configuration library
ii libnvidia-common-525 525.105.17-0ubuntu0.22.04.1 all Shared files used by the NVIDIA libraries
ii libnvidia-compute-525:amd64 525.105.17-0ubuntu0.22.04.1 amd64 NVIDIA libcompute package
ii libnvidia-compute-525:i386 525.105.17-0ubuntu0.22.04.1 i386 NVIDIA libcompute package
ii libnvidia-decode-525:amd64 525.105.17-0ubuntu0.22.04.1 amd64 NVIDIA Video Decoding runtime libraries
ii libnvidia-decode-525:i386 525.105.17-0ubuntu0.22.04.1 i386 NVIDIA Video Decoding runtime libraries
ii libnvidia-egl-wayland1:amd64 1:1.1.9-1.1 amd64 Wayland EGL External Platform library -- shared library
ii libnvidia-encode-525:amd64 525.105.17-0ubuntu0.22.04.1 amd64 NVENC Video Encoding runtime library
ii libnvidia-encode-525:i386 525.105.17-0ubuntu0.22.04.1 i386 NVENC Video Encoding runtime library
ii libnvidia-extra-525:amd64 525.105.17-0ubuntu0.22.04.1 amd64 Extra libraries for the NVIDIA driver
ii libnvidia-fbc1-525:amd64 525.105.17-0ubuntu0.22.04.1 amd64 NVIDIA OpenGL-based Framebuffer Capture runtime library
ii libnvidia-fbc1-525:i386 525.105.17-0ubuntu0.22.04.1 i386 NVIDIA OpenGL-based Framebuffer Capture runtime library
ii libnvidia-gl-525:amd64 525.105.17-0ubuntu0.22.04.1 amd64 NVIDIA OpenGL/GLX/EGL/GLES GLVND libraries and Vulkan ICD
ii libnvidia-gl-525:i386 525.105.17-0ubuntu0.22.04.1 i386 NVIDIA OpenGL/GLX/EGL/GLES GLVND libraries and Vulkan ICD
ii nvidia-compute-utils-525 525.105.17-0ubuntu0.22.04.1 amd64 NVIDIA compute utilities
ii nvidia-dkms-525-open 525.105.17-0ubuntu0.22.04.1 amd64 NVIDIA DKMS package (open kernel module)
ii nvidia-driver-525-open 525.105.17-0ubuntu0.22.04.1 amd64 NVIDIA driver (open kernel) metapackage
ii nvidia-kernel-common-525 525.105.17-0ubuntu0.22.04.1 amd64 Shared files used with the kernel module
ii nvidia-kernel-source-525-open 525.105.17-0ubuntu0.22.04.1 amd64 NVIDIA kernel source package
ii nvidia-prime 0.8.17.1 all Tools to enable NVIDIA's Prime
ii nvidia-settings 510.47.03-0ubuntu1 amd64 Tool for configuring the NVIDIA graphics driver
ii nvidia-utils-525 525.105.17-0ubuntu0.22.04.1 amd64 NVIDIA driver support binaries
ii screen-resolution-extra 0.18.2 all Extension for the nvidia-settings control panel
ii xserver-xorg-video-nvidia-525 525.105.17-0ubuntu0.22.04.1 amd64 NVIDIA binary Xorg driver
> nvidia-smi
No devices were found
> nvidia-settings
ERROR: A query to find an object was unsuccessful
(nvidia-settings:2596986): GLib-GObject-CRITICAL **: 11:35:46.977: g_object_unref: assertion 'G_IS_OBJECT (object)' failed
** (nvidia-settings:2596986): CRITICAL **: 11:35:46.978: ctk_powermode_new: assertion '(ctrl_target != NULL) && (ctrl_target->h != NULL)' failed
ERROR: nvidia-settings could not find the registry key file or the X server is not accessible. This file should have been installed along with this driver at /usr/share/nvidia/nvidia-application-profiles-key-documentation. The application profiles will continue to work, but values
cannot be prepopulated or validated, and will not be listed in the help text. Please see the README for possible values and descriptions.
** Message: 11:35:46.998: PRIME: Requires offloading
** Message: 11:35:46.998: PRIME: is it supported? yes
** Message: 11:35:47.017: PRIME: Usage: /usr/bin/prime-select nvidia|intel|on-demand|query
** Message: 11:35:47.017: PRIME: on-demand mode: "1"
** Message: 11:35:47.017: PRIME: is "on-demand" mode supported? yes
> dkms status
nvidia/525.105.17, 5.19.0-41-generic, x86_64: installed
nvidia/525.105.17, 5.19.0-42-generic, x86_64: installed
nvidia/525.105.17, 6.1.7-060107-generic, x86_64: installed
Any helps would be greatly appreciated. Thank you.