Can not access to 'EXCHANGE' menu in Omniverse Program (Failed to fetch)

Omniverse Platform Launcher
#1

When i clicked the ‘EXCHANGE’ menu, ouput log is ‘Failed to fetch’
How can i fix that ?

#2

Hello @spboy93! This sounds like it might be an issue with your internet connection, but I’m only guessing without logs. If you could, please attached a copy of your Launcher log files. They are typically found here: C:\Users\<USERNAME>\.nvidia-omniverse\logs\launcher

#3

launcher.log (98.1 KB)

@WendyGram

Here !

#4

Hello @spboy93! The dev team got back to me with this information:

Seeing FetchError: request to https://messages.launcher.omniverse.nvidia.com/en/gdpr.json failed which sounds like ti could be a firewall issue
Firewalls — Omniverse Launcher documentation