Can`t power on our carrier board

Robotics & Edge Computing Jetson Systems Jetson AGX Orin
1

Dear;

We have used our own carrier board for AGX orin module, but cant power on , has done ABA test, the failure go with board, below its failure log, could you help check for this, thanks
err_log_1.txt (77.5 KB)

3

Hi rico.deng,

What’s the Jetpack version in use?

ASSERT [DebugStatusCodeDxe] [XhciDxe] /moqi/orin/uefi/build/edkrepo/nvidia-uefi/edk2/MdeModulePkg/Bus/Pci/XhciDxe/Xhci.c(2087): !((((BOOLEAN)(((XhcReadOpReg ((Xhc), (0x0004))) & ((0x00000800))) == ((0x00000800))))))

It seems the boot issue is caused from above assertion issue in UEFI.
Do you have external USB connected?

  t23x_general UEFI firmware (version 202504.1-1368f0e1-dirty built on 2026-04-23T11:37:50+00:00)

Are you using the custom build UEFI binary?
If so, what’s the customization in your case?

4

Hi Kevin:

The jetpack version is R36.5, don`t have external USB device,
haven’t customization UEFI binary thanks

5

Hi Kevin:

It`s that mean the module has failure? need RMA? ,thanks

6

— 🤖 This is an automated AI response. I’m here to help, but please verify important details! —

Based on the provided context, I’ll try to help you troubleshoot the issue with powering on your custom carrier board for the Jetson AGX Orin module.

Firstly, I’d like to refer to the Community Solution from Topic #339816, which mentions that if the problem is on the AGX Orin module side, repair is not recommended. However, since you’ve done an ABA test and the failure is with the board, we can focus on the carrier board side.

The Community Solution from Topic #333876 discusses a similar issue with a custom carrier board, where the problem was caused by a wrong resistor value in the discharge circuit. I recommend checking your carrier board’s design files and ensuring that the power circuitry is correct.

Additionally, the Community Solution from Topic #324694 suggests checking the Power and System Pins as in Table 5-1 of the Jetson AGX Orin Design Guide. Please verify that your custom carrier board meets the power-on sequence requirements.

Lastly, the Knowledge Graph section mentions that the Jetson AGX Orin module has power management features that might be affecting the pin behavior. Check the power management settings to ensure that the pins are not being powered down or put into a low-power state.

To further troubleshoot, I recommend:

  1. Verifying the power circuitry on your custom carrier board.
  2. Checking the Power and System Pins as in Table 5-1 of the Jetson AGX Orin Design Guide.
  3. Ensuring that the power management settings are correct.

If you’re still experiencing issues, please provide more details about your setup, including the exact pin configurations, device tree modifications, and any relevant code snippets.

I could not find clear support for the specific error log you provided (err_log_1.txt) in the provided Jetson AGX Orin documentation. If you can provide more context or details about the error log, I may be able to help further.

— We support team will also look into your issue to have further suggestions soon. please stay tuned. —

7

The failure go with AGX Orin Module, not the carrier board,

8

Is your issue specific to one AGX Orin module?
(i.e. there’s no similar issue with other AGX Orin module)

9

Hi Kevin：

    Yes  It`s only one module has this issue,
10

Okay, please perform RMA for this problematic module.