We can maintain a stable connection to a mobile phone using a 1-meter USB cable, but the connection becomes unstable when using a 3-meter cable. Can we adjust the USB signal driving strength on the Thor?
First try a different cable. Then try a shielded usb cable.
Here is a reasonable article, there are others with the same contents, that goes into a little more detail. And discusses active usb cables, or the use of a powered usb hub.
The Chapter 1.4 section in your screen capture applies to USB 2.0.
Chapter 2.2 covers USB 3.2 and mentions:
NVIDIA expects that tuning will not be required if customers follow the routing guidelines published in the relevant design guides.
Are you using a Dev Kit or a custom board?
- If a custom board, did it follow the Design Guide’s routing requirements?
- For both a Dev Kit and a custom board, a shielded USB cable like @whitesscott suggested should be the next test.
Also note, that screen shot came from an old version of the Jetson Thor Series Modules I/O Verification Guide, which is now up to v1.2 and renamed from Tuning Guide.
Two methods to review or confirm usb device configuration:
# 2)
sudo apt install usbview
usbview
# 1)
lsusb
# copy your vendor:product ids. Then for example, an ssd drive plugged into usbc port next to power:
sudo lsusb -vvv -d 04e8:61fd
Bus 002 Device 004: ID 04e8:61fd Samsung Electronics Co., Ltd PSSD T9
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 3.20
bDeviceClass 0 [unknown]
bDeviceSubClass 0 [unknown]
bDeviceProtocol 0
bMaxPacketSize0 9
idVendor 0x04e8 Samsung Electronics Co., Ltd
idProduct 0x61fd PSSD T9
bcdDevice 1.00
iManufacturer 2 Samsung
iProduct 3 PSSD T9
iSerial 1 Sxxxxxxxxx
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 0x0079
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0x80
(Bus Powered)
MaxPower 896mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 8 Mass Storage
bInterfaceSubClass 6 SCSI
bInterfaceProtocol 80 Bulk-Only
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0400 1x 1024 bytes
bInterval 0
bMaxBurst 15
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x02 EP 2 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0400 1x 1024 bytes
bInterval 0
bMaxBurst 15
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 1
bNumEndpoints 4
bInterfaceClass 8 Mass Storage
bInterfaceSubClass 6 SCSI
bInterfaceProtocol 98
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0400 1x 1024 bytes
bInterval 0
bMaxBurst 15
MaxStreams 32
Data-in pipe (0x03)
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x02 EP 2 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0400 1x 1024 bytes
bInterval 0
bMaxBurst 15
MaxStreams 32
Data-out pipe (0x04)
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0400 1x 1024 bytes
bInterval 0
bMaxBurst 15
MaxStreams 32
Status pipe (0x02)
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x04 EP 4 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0400 1x 1024 bytes
bInterval 0
bMaxBurst 0
Command pipe (0x01)
Binary Object Store Descriptor:
bLength 5
bDescriptorType 15
wTotalLength 0x002a
bNumDeviceCaps 3
USB 2.0 Extension Device Capability:
bLength 7
bDescriptorType 16
bDevCapabilityType 2
bmAttributes 0x0000f41e
BESL Link Power Management (LPM) Supported
BESL value 1024 us
Deep BESL value 61440 us
SuperSpeed USB Device Capability:
bLength 10
bDescriptorType 16
bDevCapabilityType 3
bmAttributes 0x00
wSpeedsSupported 0x000e
Device can operate at Full Speed (12Mbps)
Device can operate at High Speed (480Mbps)
Device can operate at SuperSpeed (5Gbps)
bFunctionalitySupport 1
Lowest fully-functional device speed is Full Speed (12Mbps)
bU1DevExitLat 10 micro seconds
bU2DevExitLat 2047 micro seconds
SuperSpeedPlus USB Device Capability:
bLength 20
bDescriptorType 16
bDevCapabilityType 10
bmAttributes 0x00000001
Sublink Speed Attribute count 2
Sublink Speed ID count 1
wFunctionalitySupport 0x1100
Min functional Speed Attribute ID: 0
Min functional RX lanes: 1
Min functional TX lanes: 1
bmSublinkSpeedAttr[0] 0x000a4030
Speed Attribute ID: 0 10Gb/s Symmetric RX SuperSpeedPlus
bmSublinkSpeedAttr[1] 0x000a40b0
Speed Attribute ID: 0 10Gb/s Symmetric TX SuperSpeedPlus
can't get debug descriptor: Resource temporarily unavailable
Device Status: 0x000c
(Bus Powered)
U1 Enabled
U2 Enabled