Cannot access file download: "Jetson TX2 Series Regulatory and Compliance Documents"

Hi, I need to access this zipped file: http://developer.nvidia.com/embedded/dlc/Jetson-TX2-Compliance-Docs on this page: Jetson Download Center | NVIDIA Developer
However, it has a “lock” icon next to it and can’t be downloaded. Can this please be provided? I need this to support my product certification efforts around the world.
Thanks!

Hi @kevin.duffy

You will need to login in your nvidia account in order to download any file from the Jetson Download Center | NVIDIA Developer, so please try first to login into this page My Profile | NVIDIA Developer and then downloading the desired document.

Please tell us if that is the issue,

Best regards,
Roberto Gutierrez,
Embedded Software Engineer

Hi Roberto,
I am logged in, unfortunately that’s not the issue. Screenshot attached.


Thanks,
Kevin

Hi @kevin.duffy

The lock appears even when you are logged, if you click on the file/hyperlink what is the result?

Best regards

Hi Roberto,

Nothing happens, the page seems to reload. Here’s what I see when I inspect the link:

[<]a ng-if="!file.eula" href=“http://developer.nvidia.com/embedded/dlc/Jetson-TX2-Compliance-Docs” target="_self" class=“ng-scope ng-binding”> Jetson TX2 Series Regulatory and Compliance Documents]

Best,
Kevin

@kevin.duffy

Yes I’m noticing a weird behavior, can you try pasting the full URL on the web browser:

http://developer.nvidia.com/embedded/dlc/Jetson-TX2-Compliance-Docs

If I click on the link I get nothing, if I copy and paste it on the browser manually I get the files. Definitely there is something weird, but you can try that.

Best,
Roberto

Big thanks Roberto, that’s solved it for me.

Best,
Kevin

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It is an interesting issue. It downloads fine for me (but my account might not be entirely “standard”), but I do see the lock you are talking about. If you are on that downloadable content page, and log out and back in again, does it change? I would expect the lock icon to still show, but I am wondering if it will then allow download.

Do note that it uses javascript/ECMAscript, and if you have any kind of javascript blocking tool, then make sure the page is allowed.

1 Like

Hi Linuxdev, I’ve got the file now so it’s just academic :)

However, logging out and back in didn’t help. And the “lock” shows on other download links in that page, and they work fine - it’s just that one that doesn’t. Mystery!

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