# Cannot change Email **URL:** \ **Category:** Forum Feedback\ **Created:** [September 23, 2022, 11:51pm UTC](https://forums.developer.nvidia.com/t/cannot-change-email/228908 "2022-09-23T23:51:07Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![ariesficially](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/ariesficially/32/203789_2.png) [@ariesficially](https://forums.developer.nvidia.com/u/ariesficially)\ **Post date:** [September 23, 2022, 11:51pm UTC](https://forums.developer.nvidia.com/t/cannot-change-email/228908/1 "2022-09-23T23:51:07Z")
I wish to change my email but im not possible to do so it gives me an error about Email cannot be changed at this time. ---
**Author:** ![TomNVIDIA](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/tomnvidia/32/14181_2.png) [@TomNVIDIA](https://forums.developer.nvidia.com/u/TomNVIDIA)\ **Post date:** [September 26, 2022, 2:52pm UTC](https://forums.developer.nvidia.com/t/cannot-change-email/228908/2 "2022-09-26T14:52:12Z")
Hi, Are you following the instructions found here? [Instructions for changing your email address](https://forums.developer.nvidia.com/t/instructions-for-changing-your-email-address/111759) If so, can you share a screenshot of the error? Thanks, Tom ---
**Author:** ![TomNVIDIA](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/tomnvidia/32/14181_2.png) [@TomNVIDIA](https://forums.developer.nvidia.com/u/TomNVIDIA)\ **Post date:** [September 29, 2022, 11:57am UTC](https://forums.developer.nvidia.com/t/cannot-change-email/228908/4 "2022-09-29T11:57:38Z")
Let me forward this to our engineers for a look into your account. Thanks for your patience. Tom ---
**Author:** ![TomNVIDIA](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/tomnvidia/32/14181_2.png) [@TomNVIDIA](https://forums.developer.nvidia.com/u/TomNVIDIA)\ **Post date:** [September 29, 2022, 11:30pm UTC](https://forums.developer.nvidia.com/t/cannot-change-email/228908/5 "2022-09-29T23:30:10Z")
Hi @ariesficially, Can you send me a private message with the address you use currently, and the one you wish to update to? ---
**Author:** ![ariesficially](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/ariesficially/32/203789_2.png) [@ariesficially](https://forums.developer.nvidia.com/u/ariesficially)\ **Post date:** [September 29, 2022, 11:46pm UTC](https://forums.developer.nvidia.com/t/cannot-change-email/228908/6 "2022-09-29T23:46:59Z")
Hi @TomNVIDIA Sure one moment I got to figure out how to send an PM towards you, I cannot seem to find the message button that they seem to speak off on your profile am I looking over it or is it missing for community manager’s? ---
**Author:** ![TomNVIDIA](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/tomnvidia/32/14181_2.png) [@TomNVIDIA](https://forums.developer.nvidia.com/u/TomNVIDIA)\ **Post date:** [September 30, 2022, 1:25pm UTC](https://forums.developer.nvidia.com/t/cannot-change-email/228908/7 "2022-09-30T13:25:14Z")
Hi @ariesficially, You should now see the message button when clicking my avatar. ![image](https://global.discourse-cdn.com/nvidia/original/3X/c/a/ca161c8ce5087bc4c45dd9ce7fbc9512de0af3dc.jpeg) Thanks, Tom ---
**Author:** ![ariesficially](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/ariesficially/32/203789_2.png) [@ariesficially](https://forums.developer.nvidia.com/u/ariesficially)\ **Post date:** [September 30, 2022, 9:57pm UTC](https://forums.developer.nvidia.com/t/cannot-change-email/228908/8 "2022-09-30T21:57:09Z")
Hi @TomNVIDIA I do now indeed see the message button now Message incoming! :) Friendly Regards, Ariesficially ---
**Author:** ![TomNVIDIA](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/tomnvidia/32/14181_2.png) [@TomNVIDIA](https://forums.developer.nvidia.com/u/TomNVIDIA)\ **Post date:** [October 1, 2022, 1:47am UTC](https://forums.developer.nvidia.com/t/cannot-change-email/228908/9 "2022-10-01T01:47:16Z")
Hi @ariesficiall,y I sent your info to the team that manages the login platform. I would not expect an update until Monday 10/3. Regards, Tom ---
**Author:** ![ariesficially](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/ariesficially/32/203789_2.png) [@ariesficially](https://forums.developer.nvidia.com/u/ariesficially)\ **Post date:** [October 1, 2022, 6:04am UTC](https://forums.developer.nvidia.com/t/cannot-change-email/228908/10 "2022-10-01T06:04:41Z")
Hi @TomNVIDIA Thanks for the heads up and help thus far Looking forward to the update Friendly Regards, Ariesficially ---
**Author:** ![shaneneary886](https://developer.download.nvidia.com/images/forums/profile-default-devtalk-84.png) [@shaneneary886](https://forums.developer.nvidia.com/u/shaneneary886)\ **Post date:** [October 3, 2022, 9:29pm UTC](https://forums.developer.nvidia.com/t/cannot-change-email/228908/11 "2022-10-03T21:29:20Z")
Hi, I was changing my email on my account and I put in the wrong one. Can you please change it? ---
**Author:** ![TomNVIDIA](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/tomnvidia/32/14181_2.png) [@TomNVIDIA](https://forums.developer.nvidia.com/u/TomNVIDIA)\ **Post date:** [October 3, 2022, 10:58pm UTC](https://forums.developer.nvidia.com/t/cannot-change-email/228908/12 "2022-10-03T22:58:05Z")
Hi @shaneneary886, Please private message me your old and new email addresses and I will send it to the team for updating. Thanks, Tom ---
**Author:** ![shaneneary886](https://developer.download.nvidia.com/images/forums/profile-default-devtalk-84.png) [@shaneneary886](https://forums.developer.nvidia.com/u/shaneneary886)\ **Post date:** [October 4, 2022, 3:39pm UTC](https://forums.developer.nvidia.com/t/cannot-change-email/228908/13 "2022-10-04T15:39:04Z")
It doesn’t seem to show a message button on your profile. ---
**Author:** ![TomNVIDIA](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/tomnvidia/32/14181_2.png) [@TomNVIDIA](https://forums.developer.nvidia.com/u/TomNVIDIA)\ **Post date:** [October 4, 2022, 3:46pm UTC](https://forums.developer.nvidia.com/t/cannot-change-email/228908/14 "2022-10-04T15:46:44Z")
You should be able to see the option now. ---
**Author:** ![ariesficially](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/ariesficially/32/203789_2.png) [@ariesficially](https://forums.developer.nvidia.com/u/ariesficially)\ **Post date:** [October 6, 2022, 8:17am UTC](https://forums.developer.nvidia.com/t/cannot-change-email/228908/15 "2022-10-06T08:17:41Z")
Hi @TomNVIDIA, Just checking in are there any updates towards the email getting changed? Have a great day Friendly regards, Ariesficially ---
**Author:** ![TomNVIDIA](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/tomnvidia/32/14181_2.png) [@TomNVIDIA](https://forums.developer.nvidia.com/u/TomNVIDIA)\ **Post date:** [October 10, 2022, 1:12pm UTC](https://forums.developer.nvidia.com/t/cannot-change-email/228908/16 "2022-10-10T13:12:38Z")
Hi @ariesficially, Sorry for the delay in responding, I have been out of the office. The team should have responded to you by now via email or PM. Did this ever happen? Thanks, Tom ---
**Author:** ![zp.marcos](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/zp.marcos/32/74275_2.png) [@zp.marcos](https://forums.developer.nvidia.com/u/zp.marcos)\ **Post date:** [October 17, 2022, 10:35am UTC](https://forums.developer.nvidia.com/t/cannot-change-email/228908/17 "2022-10-17T10:35:02Z")
Hi. Same issue. @TomNVIDIA sent you a DM. Thanks ---
**Author:** ![TomNVIDIA](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/tomnvidia/32/14181_2.png) [@TomNVIDIA](https://forums.developer.nvidia.com/u/TomNVIDIA)\ **Post date:** [October 17, 2022, 1:51pm UTC](https://forums.developer.nvidia.com/t/cannot-change-email/228908/18 "2022-10-17T13:51:31Z")
Hi @zp.marcos I have forwarded your request to the team that manages the authentication platform. Best, Tom ---
**Author:** ![ariesficially](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/ariesficially/32/203789_2.png) [@ariesficially](https://forums.developer.nvidia.com/u/ariesficially)\ **Post date:** [October 19, 2022, 7:33pm UTC](https://forums.developer.nvidia.com/t/cannot-change-email/228908/19 "2022-10-19T19:33:32Z")
Goodday @TomNVIDIA , Thanks for the reply, All good pretty understandable, if you haven’t been around at the office. Neither of which described or said/typed has been occurred yet as of today No email nor PM Friendly Regards, Ariesficially ---
**Author:** ![TomNVIDIA](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/tomnvidia/32/14181_2.png) [@TomNVIDIA](https://forums.developer.nvidia.com/u/TomNVIDIA)\ **Post date:** [October 19, 2022, 10:27pm UTC](https://forums.developer.nvidia.com/t/cannot-change-email/228908/20 "2022-10-19T22:27:40Z")
Hey @ariesficially, I sent the engineering team an email to check on this earlier today. They responded that this will be taken care of. Can you please confirm your account was updated? Thanks, Tom ---
**Author:** ![ariesficially](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/ariesficially/32/203789_2.png) [@ariesficially](https://forums.developer.nvidia.com/u/ariesficially)\ **Post date:** [October 20, 2022, 12:26pm UTC](https://forums.developer.nvidia.com/t/cannot-change-email/228908/21 "2022-10-20T12:26:18Z")
Hi @TomNVIDIA Surely as of yet there hasn’t been any change’s just yet, i will let you know when they have updated/changed it. Much appreciated for your effort Have a good day, Ariesficially. [Next page](https://forums.developer.nvidia.com/t/cannot-change-email/228908.md?page=2)