Cannot flash Jetson AGX orin: "Reading board information failed"


I have attached some pictures from the time I configured for 5.0.1 DP yesterday using the command
sudo picocom -b 115200 /dev/ttyACM0

THIS HAPPENED ONLY ONCE. THEN it showed the display once.
Then the display and the ssh both were gone.

Right now, for 5.0.2 I am getting the following at /dev/ttyACM0 (debug cable) after applying the patch:

[ 14.814550] using random self ethernet address
[ 14.819145] using random host ethernet address
[ 15.961700] CPU8: shutdown
[ 16.137574] CPU9: shutdown
[ 16.306680] CPU10: shutdown
[ 16.447291] IRQ 122: no longer affine to CPU11
[ 16.452970] CPU11: shutdown
[ 22.270060] Please complete system configuration setup on the serial port provided by Jetson’s USB device mode connection. e.g. /dev/ttyACMx where x can 0, 1, 2 etc.

So following your advice, I have created the default user using in Linux_for_Tegra/tools.

sudo ./ 

Now I am repeating :

sudo ./ jetson-agx-orin-devkit mmcblk0p1


This is a little silly to keep reminding you. But I just want to say this again.

You better clarifying which “ttyACM0” you are using. As I said, both “micro usb” and “type C usb” will give you “ttyACM0”.

But only the type C usb port’s ttyACM0 can output the window(pictures you just posted) to configure the account.

If you see “lease complete system configuration setup on the serial port provided by Jetson’s USB device mode connection. e.g. /dev/ttyACMx where x can 0, 1, 2 etc”, then that one is from micro usb port. We are not using that port to configure account…

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Yes, I understand.

After reflashing it, I am able to ssh into it.

$ ssh nvidia@

Are you sure you want to continue connecting (yes/no)? yes
Warning: Permanently added '' (ECDSA) to the list of known hosts.
]nvidia@'s password: 
Welcome to Ubuntu 20.04.4 LTS (GNU/Linux 5.10.104-tegra aarch64)

 * Documentation:
 * Management:
 * Support:

This system has been minimized by removing packages and content that are
not required on a system that users do not log into.

To restore this content, you can run the 'unminimize' command.

11 updates can be applied immediately.
8 of these updates are standard security updates.
To see these additional updates run: apt list --upgradable

The programs included with the Ubuntu system are free software;
the exact distribution terms for each program are described in the
individual files in /usr/share/doc/*/copyright.

Ubuntu comes with ABSOLUTELY NO WARRANTY, to the extent permitted by
applicable law.

To run a command as administrator (user "root"), use "sudo <command>".
See "man sudo_root" for details.


I am sorry to bother you. I am on a tight deadline and I have spent 5 days just to get the jetson to boot and show up on a display.
I learnt a lot though about serial console debugging. Thanks to you.

But how can I get the display to work now?

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Are we in a loop or something like that? Could you just scroll back to why I asked you to flash jp5.0.2 and share the info I need?

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Yes, I am sorry it is quite late where I am.

Here is the file:
Xorg.0.log (13.9 KB)

Thank you so much for your support.


Are you sure you have a DP cable connected when dumped this log?
Because from the log I saw, it says “disconnected”.

Oh yes, my bad.

I connected the cable.



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