Cannot launch lab in the purchased course "Introduction to Robotic Simulations in Isaac Sim"

I purchased the course “Introduction to Robotic Simulations in Isaac Sim” yesterday (Oct 24, 2022).
I started the course today and after some time I cannot launch the hands on lab.

I get the following error message “You have exhausted the lab time provided with your course enrollment.”

The course is self-paced and many times the hands-on lab did not launch the Isaac Sim also.

Please restore my access to the hands-on lab for the course.

Hi Vivek,

The time limit is an abuse prevention mechanism that helps us evenly apply the terms of the NVIDIA Registered Developer agreement associated with these accounts.

To reassure you:

  1. We are happy to make reasonable extensions to the allotted time – we want you to be successful with the material.
  2. Please reach out to us via with your username and we’ll assist you.


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