Hello,
Recently I got email to download driveworks beta 2.0 from developer forum. earlier we were using nvonline.
Since I forgot the password (login from my official email) whenever I try to reset the password I do not get the reset link email in my inbox (@halla.com) checked with IT and also added noreply@nvidiadeveloper.com in exception list still not email gets through.
Kindly update how to reset my account as this is a bottleneck for upgrading new software
Update, issue is now resolved. Thank you
There a few other companies which have this problem - can share any information about why these emails were triggering your servers spam response?
Below is the explanation from our IT with the solution.
", Sender’s address is not noreply@nvidiadeveloper.com. And Sender’s address change everytime.
Additionally, Sender’s domain is “@sendgrid.net” and Only it allows domain’s IP address.
Sender domain’s IP Address
167.89.0.0/17
208.117.48.0/20
50.31.32.0/19
198.37.144.0/20
198.21.0.0/21
192.254.112.0/20
168.245.0.0/17 "
Solution:
“I registered sender domain(@sendgrid.net)’s IP address in exception list. And it re-transmitted blocked e-mails.”