Can't activate local context on Mac-osx

AI & Data Science NVIDIA AI Workbench
1

Bug or Error
Feature Request
Documentation Issue
Other

MacOSX Version: 12.7.4
Nvidia Workbench Version: 0.67.9
Internet connection is Ok.

On GUI side, after clicking the grey “local” button, the error page looks like:

Screenshot 2024-09-25 at 21.14.25
Screenshot 2024-09-25 at 21.14.251484×1080 44.6 KB

On CLI side, open Terminal and type nvwb activate local command, the error message is:

  Connecting to local                                                                                          
                                                                                                               
  │ Please wait until AI Workbench is started and ready.                                                        


  Workbench service not reachable.                                                                             
                                                                                                               
  │ Try deactivating & then reactivating this context. If a remote context, check your network connection.
2

Sorry for taking so long to reply.

Can you please generate a support bundle and send it to aiworkbench-ea@nvidia.com. Make sure to include a link to this post in the email, otherwise we will have a hard time associating things.

You can you use the docs here ( Log and Runtime Files - NVIDIA Docs) and follow the instructions for macOS.

3

Thank you, I have sent the support bundle to the email address.

4

Sorry, it’s been a long time since I submitted the support bundle. Do you have any solution for my problem now?