Can't install Cache on my PC

Omniverse General Discussion
1

I’m trying to install Cache but it give me this error:

Already try to reinstall, clear cache folders,

image

also give me this error:

SystemMonitor/python.38.dll

2

Hello thank you for the post,
I will bring your issue with Cache to the attention of the developers.
Thank you for your patience.

3

Hi @luccas.studio , sorry to hear you’re having issues installing cache.

Can you share what the full error message says please? You can display the full error message by clicking this dropdown:

NVIDIA_Omniverse_Launcher_gHA67MCkkp
NVIDIA_Omniverse_Launcher_gHA67MCkkp1200×650 137 KB

What operating system are you using, and what Launcher version do you have?

4

This is sometimes resolved by closing System Monitor and Launcher. Then restart System Monitor again followed by Launcher.

5

We currently have an open ticket (OM-26314) tracking a similar issue. It should be fixed in an upcoming release.

6

Hi, thanks for replying, i’ve fixed deleting all the folders, and changing the entire installation folder, now it’s working,

Thanks

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