ztm
October 20, 2025, 2:54am
1
Dear Support Team,
I hope this message finds you well.
I am currently trying to verify my account build nvidia and have entered a valid China phone number. However, I am not receiving the One-Time Password (OTP) required to complete the verification process.
Could you take a look and help to solve?
Thanks!
Hi ztm,
Please refer to this post for support.
If you’re having issues verifying your account on build.nvidia.com , please send an email to help@build.nvidia.com .
Be sure to include:
the email address you registered with on build.nvidia.com
any phone number(s) you tried to verify
details of any error message you received (including a screenshot)
Best,
Sophie
Thanks,
Aharpster
ztm
October 22, 2025, 5:57am
3
Already sent an email. Thanks.
I send an email to the thing, but never received any reply. What do i do now?
I’m having the same issue with not receiving the OTP. I’ve sent an email to help@build.nvidia.com but I didn’t get any reply.