# Can't redownload Code

**URL:** <https://forums.developer.nvidia.com/t/cant-redownload-code/231327>\
**Category:** Samples & Examples\
**Created:** [October 19, 2022, 11:13pm UTC](https://forums.developer.nvidia.com/t/cant-redownload-code/231327 "2022-10-19T23:13:32Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![mati-nvidia](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/mati-nvidia/32/164558_2.png) [@mati-nvidia](https://forums.developer.nvidia.com/u/mati-nvidia)\
**Post date:** [October 20, 2022, 1:30am UTC](https://forums.developer.nvidia.com/t/cant-redownload-code/231327/2 "2022-10-20T01:30:24Z")

</div>

Hi @joe4a83. Welcome!

Could you maybe be having one of these issues?

- Proxy server issue: [Configuring Launcher with proxy requiring authentication](https://forums.developer.nvidia.com/t/configuring-launcher-with-proxy-requiring-authentication/208522)
- UTF-8 issue: [Cannot sign URL for download -- FetchError: request to https://api.launcher.omniverse.nvidia.com - #3 by Korean22](https://forums.developer.nvidia.com/t/cannot-sign-url-for-download-fetcherror-request-to-https-api-launcher-omniverse-nvidia-com/202255/3)

If you can share the following information, I can have a dev dig into it:  
Please attached your full logs found here:

- **Omniverse Launcher Logs:** `C:\Users\<USERNAME>\.nvidia-omniverse\logs\launcher`
- **Nucleus Logs:** `%HOMEPATH%\.nvidia-omniverse\logs`

Also, what is your computer environment?

- Operating System
- GPU / GPU Driver

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