card doesn't start correctly

Hello, I 've tried many times to start the card but face a big problem. I can login but then I just see the Ubuntu background with no icon. So, I always need to unplug directly the card. On some occasions, it works correctly, but this afternoon I tried 5-6 times and it never worked.

What should I do please?

Hi Pierrot2911,

What’s the card? Jetson TK1?

So, I always need to unplug directly the card.
Means to unplug the power adapter?

What’s the BSP version of your system?

Thanks

Hi kaycc, I have a NVidia tegra jetson tk1 card indeed. Indeed, when I plug the power adapter, I can just log in and then nothing but the “purple” Ubuntu 14.04 background and the mouse but no launcher, no button,… So then after, I need to unplug the power adapter.

Is this possibly with a full disk? You will get much more info from a serial console. The settings for the 9-pin D-Sub connector are 115200 8N1.

Hi Pierrot2911,

Any further update? Are you able to provide more information from serial console?
Or maybe you could reflash your TK1 with provided r21.5 BSP to see if it can help.

Thanks