Carrier Board error- cannot enter the operation system

Hi,

My CB has some issue because I cannot enter the operation system. I can see the Nvidia logo in my monitor when I open the power. However, after it is going to enter the operation system. The monitor start showing no signal and no matter how long I await, it still doesn’t work.

The process I did after I found something wrong-

  1. I re-flashed the SOM again, but the situation is still the same. I still cannot enter the operation system.

  2. I have another Xavier SOM + Carrier Board, so I put another carrier board in my original CB. Then I can enter the operation system now.

Seems like that the CB is broken. Could we send it back to you to RMA?

If you are interested in RMA you can search for “RMA” near the top of this:
https://devtalk.nvidia.com/default/topic/793798/embedded-systems/some-jetson-web-links/

Is this CB a nvidia devkit?

Yes. It is the original from the Nvidia-- NVIDIA Jetson AGX Xavier Developer Kit
Carrier Board.