Computer Freezing Issues When Outputting 120Hz to Philips TV
Hello everyone,
I’m experiencing a frustrating issue with my setup, and I hope to find some solutions or insights from the community.
Here’s my setup:
- PC: Windows 11 with the latest updates
- GPU: NVIDIA 4070 Super with the latest drivers
- TV: Philips 65PUS8848/12 with 120Hz support
- Cable: Complete cable from PS5, supporting 120Hz
- Monitors: Two different monitors (AOC and Xiaomi) connected to the PC
The Problem:
My computer completely freezes during various operations when changing display settings while outputting at 120Hz to the TV. The freeze is so severe that none of the buttons respond, and I have to perform a hard reset of the PC.
Here’s what typically happens: I was trying to watch a movie and selected the TV for output while extending the display, then disconnected the two monitors. I could watch the movie without issues, but when I reconnected the monitors, there was a 90% chance my computer would freeze.
I have tried numerous troubleshooting steps – updating everything, reinstalling drivers, etc. Eventually, I stumbled upon a possible solution. I read that similar issues can arise due to G-Sync technology, so I disabled it wherever possible. However, I found that with G-Sync enabled on the monitor and disabled in the NVIDIA control panel, I managed to reduce most of the freezing problems.
But my issues didn’t stop there. I started experiencing random freezes again, particularly when changing resolutions in games or switching between windowed and fullscreen modes. Additionally, my PC would definitely freeze if I enabled HDR in the Windows settings for the TV.
I also learned from a local forum where people discussed issues with Philips TVs that three others have faced comparable problems. They tried different cables and GPUs, but none of those changes made a difference.
I see something like this in the event log
Event153, nvlddmkm
Ressetting tdr occurred on gpuid
Event 153, nvlddmkm
Reset tdr occurred on gpuid
Event 153, nvlddmkm
Restarting tdr occurred on gpuid
Event 10010 distributedcom
Thank you in advance for any help or advice! 🙏
pc tv crash events.zip (12.0 KB)