Hi Nvidia:
Our customer is complaining about the alert when we plug an Ethernet is connected to the IGX Orin. Once we connect it, an alert said “Connection failed - Activation of network connection failed” is shown on the notification bar of Ubuntu.
Even if the Ethernet is working well, the alert is still popped out. We tried on both ports, both of the port will lead to showing the alert.
Why would it keep showing even if the Ethernet is Okay? Is there a way to avoid it?
Many Thanks.
Hi jameskuo,
Please share the steps to reproduce the issue.
And also, the /var/log/syslog when you get that alert.
Hi KevinFFF:
Thanks for the reply.
This issue happened when:
When the Ethernet cable is connected, power on the system. Here is the video when the issue is hit, and the logs were attached:
If we unplug then plug the Ethernet cable, the alert is also shown again. Here is the video and logs:
Feels like something went wrong at first handshake…
Many Thanks.
十一 07 14:47:47 onyx-dgpu NetworkManager[1092]: <warn> [1730962067.5317] device (enP1p53s0): Activation: failed for connection 'Wired connection 2'
..
十一 07 14:54:40 onyx-dgpu NetworkManager[1111]: <warn> [1730962480.7967] device (usb0): Activation: failed for connection 'Wired connection 3'
From the failed log you shared, the notification is sent from Network Manager indicating that the connection failed for enP1p53s0 and usb0.
Do you connect both ethernet ports?
It seems you only connect one ethernet and it is trying to connect another one automatically.
You can simply disable the interfaces you are not using with the following operations:
Settings -> Network -> Ethernet (enP1p53s0) & USB Ethernet -> Gear Icon -> Uncheck "Connect automatically"
Or it will retry every 45s and show that notification.
Hi KevinFFF:
Thanks for the reply.
If I connect both Ethernet port, the alert is no more.
In Settings → Network, not sure what’s the USB Ethernet for, but it does not trigger the alert.
We’ll update the solution to our customer.
Many Thanks.
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