CSI Camera Module Connector does not work -- hardware issue refund

Robotics & Edge Computing Jetson Systems Jetson AGX Orin
1

Jetson module

Jetson Orin Nano Developer Kit

Carrier board

NVIDIA reference carrier board

JetPack / L4T version

JetPack 6.0 (L4T R36.0)

Operating system

Ubuntu 22.04

Power supply details

Official NVIDIA power supply, barrel jack connection

Boot mode

SD card

Issue description

What are you trying to achieve

I am trying to set up and use a supported CSI camera module with the Jetson Orin Nano Developer Kit as part of the standard initial setup.

What is actually happening

During initial setup, while installing the CSI camera module following standard installation procedures, the CSI camera connector detached from the board. The system otherwise powers on and functions normally, but the CSI camera interface is no longer usable.

Is it reproducible

The issue is persistent. Once the connector detached, the CSI interface has remained unusable.

When did it start

This occurred within the first few weeks of ownership during initial hardware setup. No updates, reflashes, or modifications were performed prior to the issue.

2

*** Please note that this reply is generated by LLM automatically ***

Based on the provided context, it appears that you are experiencing issues with the CSI camera module on the Jetson Orin Nano Developer Kit. The issue is that the CSI camera connector detached from the board during initial setup, and the CSI interface has remained unusable since then.

To troubleshoot this issue, let’s compare the Jetson Orin Nano Developer Kit with other Jetson modules and developer kits.

The Jetson Orin Nano Developer Kit is a part of the Jetson Orin Nano series, which includes the Jetson Orin Nano 8GB (P3767-0003), Jetson Orin Nano 4GB (P3767-0004), and Jetson Orin Nano 8GB with SD card slot (P3767-0005) modules. The developer kit includes the P3767-0005 module.

In contrast, the Jetson AGX Orin series includes the Jetson AGX Orin 32GB (P3701-0000), Jetson AGX Orin 32GB (P3701-0004), Jetson AGX Orin 64GB (P3701-0005), and Jetson AGX Orin Industrial (P3701-0008) modules.

The Jetson Orin NX series includes the Jetson Orin NX 16GB (P3767-0000) and Jetson Orin NX 16GB (P3767-0001) modules.

All these modules use a 260-pin SODIMM connector to connect to the carrier board. The mating connector used on the reference design carrier board is a DDR4 SODIMM, 260-pin, right-angle, standard key type.

To resolve the issue with the CSI camera module, you may want to check the following:

  1. Ensure that the CSI camera module is properly connected to the Jetson Orin Nano Developer Kit.
  2. Verify that the CSI camera connector is securely attached to the board.
  3. Check the Jetson Orin Nano Developer Kit’s documentation and the CSI camera module’s documentation for any specific setup or configuration requirements.
  4. If the issue persists, you may want to try using a different CSI camera module or seeking assistance from NVIDIA support.

In terms of the JetPack and L4T version, the Jetson Orin Nano Developer Kit uses JetPack 6.0 and L4T R36.0. The operating system is Ubuntu 22.04.

The power supply details are not specified in the provided context, but it is recommended to use the official NVIDIA power supply with a barrel jack connection.

The boot mode is not specified, but it is recommended to use the SD card boot mode for the Jetson Orin Nano Developer Kit.

Overall, the issue with the CSI camera module on the Jetson Orin Nano Developer Kit appears to be related to the connector detachment during initial setup. By checking the connection and configuration requirements, you may be able to resolve the issue and get the CSI camera interface working properly.

*** Please give the thumbs up if you get answers you like. Or provide feedback to help us improve the answer. ***

3

I need RMA approval because there is a hardware issue. the CSI connector broke off and I can’t get it to work

5

There is no update from you for a period, assuming this is not an issue anymore.
Hence, we are closing this topic. If need further support, please open a new one.
Thanks ~0204

Can you please provide photos of the board and broken connector?