One of our customers is attempting to re-flash the Xavier NX emmc BSP on our custom built board. They are following the instructions but they are unable to flash them due to this error pasted below.
They have successfully flashed the Jetson multiple times with fresh linux for Tegra stock BSP without an issue, but are struggling with the supplied custom BSP. The error seems to come from python, although they have python installed and pointed to the correct location.
Could you advise on how to proceed?
Command used for flashing:
Linux_for_Tegra$ sudo ./flash.sh jetson-xavier-nx-devkit-emmc mmcblk0p1
########################################################################
L4T BSP Information:
R32 , REVISION: 4.3
###############################################################################
Target Board Information:
Name: jetson-xavier-nx-devkit-emmc, Board Family: t186ref, SoC: Tegra 194,
OpMode: production, Boot Authentication: NS,
###############################################################################
copying soft_fuses(/home/test/jetson/d-systems/Linux_for_Tegra/bootloader/t186ref/BCT/tegra194-mb1-soft-fuses-l4t.cfg)… done.
./tegraflash.py --chip 0x19 --applet “/home/test/jetson/d-systems/Linux_for_Tegra/bootloader/mb1_t194_prod.bin” --skipuid --soft_fuses tegra194-mb1-soft-fuses-l4t.cfg --bins “mb2_applet nvtboot_applet_t194.bin” --cmd “dump eeprom boardinfo cvm.bin;reboot recovery”
/usr/bin/env: ‘python’: No such file or directory
Reading board information failed.