Deployment failed with NVIDIA Quadro vWS on Azure

Hello team,

I’m following the document below,
https://docs.nvidia.com/grid/qvws/latest/qvws-quick-start-guide-microsoft-azure/
https://docs.nvidia.com/grid/qvws/latest/qvws-release-notes-microsoft-azure/

and tried to deploy the Nvidia Quadro vWS Windows Server 2016 image, with NC12s_v3 VM on Azure, but got the following error. Same error occured when trying with ND series, which is also indicated supported from above doc.

{“code”:“MarketplacePurchaseEligibilityFailed”,“message”:"Marketplace purchase eligibilty check returned errors. See inner errors for details. ",“details”:[{“code”:“BadRequest”,“message”:“Offer with PublisherId: ‘nvidia’, OfferId: ‘nvidia-quadro-vws-win2016’ cannot be purchased due to validation errors. For more information see details. Correlation Id: ‘xxxxxx’ The ‘unknown’ payment instrument(s) is not supported for offer with OfferId: ‘nvidia-quadro-vws-win2016’, PlanId ‘win2016-19-12-grid11-1’. Correlation Id ‘xxxxxx’.[{"The ‘unknown’ payment instrument(s) is not supported for offer with OfferId: ‘nvidia-quadro-vws-win2016’, PlanId ‘win2016-19-12-grid11-1’. Correlation Id ‘xxxxxx’.":"StoreApi"}]”}]}

1 Like

Your issue is in the error message plain as day.

“The ‘unknown’ payment instrument(s) is not supported for offer with…”

Please correct the payment issue and try again.

If you need support with Troubleshooting Azure payment issues, I found this via Google:

Please do come back and let us know if this resolved your issue or not. I know it’s been a long time, but I’m genuinely wanting to know you were successful.