hi everyone,i have plug a usb device(a 5G modules evm board for N510M from Neoway) to jetson nx board but i can not get messages frome usb serial.
when i plug the device,the dmesg shows:
root@nvidia-desktop:/home/nvidia# dmesg --follow
[ 312.337656] usb 1-2.4: new high-speed USB device number 6 using tegra-xusb
[ 313.350158] usb 1-2.4: Device not responding to setup address.
[ 313.557825] usb 1-2.4: Device not responding to setup address.
[ 313.765620] usb 1-2.4: device not accepting address 6, error -71
[ 313.845592] usb 1-2.4: new high-speed USB device number 7 using tegra-xusb
[ 313.867004] usb 1-2.4: New USB device found, idVendor=2949, idProduct=8800
[ 313.867015] usb 1-2.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 313.867023] usb 1-2.4: Product: N510M
[ 313.867029] usb 1-2.4: Manufacturer: Neoway
[ 313.867035] usb 1-2.4: SerialNumber: 92718392204285
[ 314.165602] rndis_host 1-2.4:1.0: RNDIS_MSG_QUERY(0x00010202) failed, -110
[ 314.165890] rndis_host 1-2.4:1.0: RNDIS_MSG_QUERY(0x01010101) failed, -71
[ 314.166051] rndis_host 1-2.4:1.0: rndis get ethaddr, -71
[ 314.166273] rndis_host: probe of 1-2.4:1.0 failed with error -71
[ 314.167641] option 1-2.4:1.2: GSM modem (1-port) converter detected
[ 314.170846] usb 1-2.4: GSM modem (1-port) converter now attached to ttyUSB0
[ 314.171074] option 1-2.4:1.3: GSM modem (1-port) converter detected
[ 314.171400] usb 1-2.4: GSM modem (1-port) converter now attached to ttyUSB1
[ 314.171641] option 1-2.4:1.4: GSM modem (1-port) converter detected
[ 314.171939] usb 1-2.4: GSM modem (1-port) converter now attached to ttyUSB2
[ 314.172165] option 1-2.4:1.5: GSM modem (1-port) converter detected
[ 314.172395] usb 1-2.4: GSM modem (1-port) converter now attached to ttyUSB3
[ 314.172976] option 1-2.4:1.6: GSM modem (1-port) converter detected
[ 314.173288] usb 1-2.4: GSM modem (1-port) converter now attached to ttyUSB4
[ 314.174823] usb 1-2.4: USB disconnect, device number 7
[ 314.176969] option1 ttyUSB0: GSM modem (1-port) converter now disconnected from ttyUSB0
[ 314.177015] option 1-2.4:1.2: device disconnected
[ 314.178056] option1 ttyUSB1: GSM modem (1-port) converter now disconnected from ttyUSB1
[ 314.178159] option 1-2.4:1.3: device disconnected
[ 314.178495] option1 ttyUSB2: GSM modem (1-port) converter now disconnected from ttyUSB2
[ 314.178535] option 1-2.4:1.4: device disconnected
[ 314.178918] option1 ttyUSB3: GSM modem (1-port) converter now disconnected from ttyUSB3
[ 314.178991] option 1-2.4:1.5: device disconnected
[ 314.179392] option1 ttyUSB4: GSM modem (1-port) converter now disconnected from ttyUSB4
[ 314.179424] option 1-2.4:1.6: device disconnected
[ 314.401566] usb 1-2.4: new high-speed USB device number 8 using tegra-xusb
[ 314.423007] usb 1-2.4: New USB device found, idVendor=2949, idProduct=8800
[ 314.423019] usb 1-2.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 314.423026] usb 1-2.4: Product: N510M
[ 314.423032] usb 1-2.4: Manufacturer: Neoway
[ 314.423039] usb 1-2.4: SerialNumber: 92718392204285
[ 314.443632] rndis_host 1-2.4:1.0 usb1: register 'rndis_host' at usb-3610000.xhci-2.4, RNDIS device, 9a:39:72:48:6c:b2
[ 314.444469] option 1-2.4:1.2: GSM modem (1-port) converter detected
[ 314.445034] usb 1-2.4: GSM modem (1-port) converter now attached to ttyUSB0
[ 314.445306] option 1-2.4:1.3: GSM modem (1-port) converter detected
[ 314.446062] usb 1-2.4: GSM modem (1-port) converter now attached to ttyUSB1
[ 314.446442] option 1-2.4:1.4: GSM modem (1-port) converter detected
[ 314.446720] usb 1-2.4: GSM modem (1-port) converter now attached to ttyUSB2
[ 314.446949] option 1-2.4:1.5: GSM modem (1-port) converter detected
[ 314.447136] usb 1-2.4: GSM modem (1-port) converter now attached to ttyUSB3
[ 314.452871] option 1-2.4:1.6: GSM modem (1-port) converter detected
[ 314.453118] usb 1-2.4: GSM modem (1-port) converter now attached to ttyUSB4
[ 314.903864] IPv6: ADDRCONF(NETDEV_UP): usb1: link is not ready
[ 462.382454] NETDEV WATCHDOG: usb1 (rndis_host): transmit queue 0 timed out
[ 462.382538] ------------[ cut here ]------------
[ 462.382690] WARNING: CPU: 1 PID: 7106 at /home/ub/nx_r32.4.4/Linux_for_Tegra/source/kernel/kernel-4.9/net/sched/sch_generic.c:316 dev_watchdog+0x2c8/0x2d0
[ 462.382922] Modules linked in: rndis_host bnep fuse rtl8812au cfg80211 zram overlay spidev userspace_alert nvgpu bluedroid_pm ip_tables x_tables
[ 462.383020] CPU: 1 PID: 7106 Comm: compiz Not tainted 4.9.140-tegra #4
[ 462.383026] Hardware name: NVIDIA Jetson Xavier NX Developer Kit (DT)
[ 462.383034] task: ffffffc1cc474600 task.stack: ffffffc1c54b8000
[ 462.383041] PC is at dev_watchdog+0x2c8/0x2d0
[ 462.383047] LR is at dev_watchdog+0x2c8/0x2d0
[ 462.383054] pc : [<ffffff8008ddf818>] lr : [<ffffff8008ddf818>] pstate: 00400045
[ 462.383058] sp : ffffffc1ffd20db0
[ 462.383063] x29: ffffffc1ffd20db0 x28: 0000000000000002
[ 462.383077] x27: ffffff8009e750c8 x26: 00000000ffffffff
[ 462.383089] x25: 0000000000000001 x24: 0000000000000140
[ 462.383101] x23: ffffff8009e76000 x22: ffffffc1e91fa460
[ 462.383113] x21: 0000000000000000 x20: ffffffc1e91fa000
[ 462.383124] x19: ffffffc1e4add000 x18: 0000000000000000
[ 462.383136] x17: 0000007f91aa0170 x16: 0000007f88b84738
[ 462.383148] x15: ffffffffffffffff x14: ffffff800a15a1e0
[ 462.383160] x13: 0000000000000000 x12: 0000000000000006
[ 462.383171] x11: 0000000000000006 x10: 00000000000003e6
[ 462.383184] x9 : 0000000000000001 x8 : ffffffc1ffcd95a4
[ 462.383197] x7 : 0000000000000000 x6 : ffffffc1ffd21bf0
[ 462.383208] x5 : ffffffc1ffd21bf0 x4 : 0000000000000000
[ 462.383220] x3 : ffffffc1ffd277f8 x2 : ffffffc1ffd21bf0
[ 462.383232] x1 : ffffffc1cc474600 x0 : 000000000000003e
Hi,
The 5G module seems not stable to be enumerated. The log shows the 5G module is connected, disconnected, and then connected. And it is enumerated HS while its spec says it’s USB3.1 capable. It seems to be an issue in power. Please try
Connect a self-powered USB 3.1 hub to Jetson NX board, make sure the self-powered USB 3.1 hub is enumerated as SuperSpeed
Connect the 5G module to the self-powered USB 3.1 hub
root@nvidia-desktop:/home/nvidia# dmesg --follow
[ 479.342442] usb 2-3.4: new SuperSpeed USB device number 7 using tegra-xusb
[ 479.367155] usb 2-3.4: New USB device found, idVendor=05e3, idProduct=0612
[ 479.367167] usb 2-3.4: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 479.367176] usb 2-3.4: Product: USB3.1 Hub
[ 479.367183] usb 2-3.4: Manufacturer: GenesysLogic
[ 479.368631] hub 2-3.4:1.0: USB hub found
[ 479.368958] hub 2-3.4:1.0: 4 ports detected
[ 479.446146] usb 1-2.4: new high-speed USB device number 13 using tegra-xusb
[ 479.469522] usb 1-2.4: New USB device found, idVendor=05e3, idProduct=0610
[ 479.469533] usb 1-2.4: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 479.469540] usb 1-2.4: Product: USB2.0 Hub
[ 479.469547] usb 1-2.4: Manufacturer: GenesysLogic
[ 479.470657] hub 1-2.4:1.0: USB hub found
[ 479.470938] hub 1-2.4:1.0: 4 ports detected
[ 479.498202] usb 2-3.4: usb_suspend_both: status 0
[ 480.530564] usb 1-2.4-port1: Cannot enable. Maybe the USB cable is bad?
[ 482.601997] usb 1-2.4: usb_suspend_both: status 0
and then plug 5G module to usb3.1 hub:
[ 651.857090] usb 1-2.4: usb_suspend_both: status 0
[ 669.584177] usb 1-2.4.1: new full-speed USB device number 28 using tegra-xusb
[ 669.604550] usb 1-2.4.1: not running at top speed; connect to a high speed hub
[ 669.605297] usb 1-2.4.1: New USB device found, idVendor=1782, idProduct=4d00
[ 669.605307] usb 1-2.4.1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 669.605338] usb 1-2.4.1: Product: Gadget Serial
[ 669.605344] usb 1-2.4.1: Manufacturer: spreadtrum with dwc3-gadget
[ 672.961472] usb 1-2.4.1: USB disconnect, device number 28
[ 673.123978] usb 1-2.4: usb_suspend_both: status 0
[ 684.431410] usb 1-2.4.1: new high-speed USB device number 29 using tegra-xusb
[ 684.458384] usb 1-2.4.1: New USB device found, idVendor=2949, idProduct=8800
[ 684.458395] usb 1-2.4.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 684.458401] usb 1-2.4.1: Product: N510M
[ 684.458414] usb 1-2.4.1: Manufacturer: Neoway
[ 684.458420] usb 1-2.4.1: SerialNumber: 92718392204285
[ 684.550872] rndis_host 1-2.4.1:1.0 usb1: register 'rndis_host' at usb-3610000.xhci-2.4.1, RNDIS device, ce:08:10:3d:17:27
[ 684.551548] option 1-2.4.1:1.2: GSM modem (1-port) converter detected
[ 684.551974] usb 1-2.4.1: GSM modem (1-port) converter now attached to ttyUSB0
[ 684.552284] option 1-2.4.1:1.3: GSM modem (1-port) converter detected
[ 684.552674] usb 1-2.4.1: GSM modem (1-port) converter now attached to ttyUSB1
[ 684.552885] option 1-2.4.1:1.4: GSM modem (1-port) converter detected
[ 684.553166] usb 1-2.4.1: GSM modem (1-port) converter now attached to ttyUSB2
[ 684.553391] option 1-2.4.1:1.5: GSM modem (1-port) converter detected
[ 684.553731] usb 1-2.4.1: GSM modem (1-port) converter now attached to ttyUSB3
[ 684.554221] option 1-2.4.1:1.6: GSM modem (1-port) converter detected
[ 684.554656] usb 1-2.4.1: GSM modem (1-port) converter now attached to ttyUSB4
[ 684.675578] IPv6: ADDRCONF(NETDEV_UP): usb1: link is not ready
root@nvidia-desktop:/home/nvidia# dmesg --follow
[ 934.998424] usb 1-2.4: new full-speed USB device number 6 using tegra-xusb
[ 935.018918] usb 1-2.4: not running at top speed; connect to a high speed hub
[ 935.019628] usb 1-2.4: New USB device found, idVendor=1782, idProduct=4d00
[ 935.019638] usb 1-2.4: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 935.019645] usb 1-2.4: Product: Gadget Serial
[ 935.019651] usb 1-2.4: Manufacturer: spreadtrum with dwc3-gadget
[ 938.361126] usb 1-2.4: USB disconnect, device number 6
[ 950.101409] usb 1-2.4: new high-speed USB device number 7 using tegra-xusb
[ 950.130642] usb 1-2.4: New USB device found, idVendor=2949, idProduct=8800
[ 950.130655] usb 1-2.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 950.130662] usb 1-2.4: Product: N510M
[ 950.130693] usb 1-2.4: Manufacturer: Neoway
[ 950.130699] usb 1-2.4: SerialNumber: 92718392204285
[ 950.218946] rndis_host 1-2.4:1.0 usb1: register 'rndis_host' at usb-3610000.xhci-2.4, RNDIS device, d2:66:73:60:c7:bd
[ 950.219564] option 1-2.4:1.2: GSM modem (1-port) converter detected
[ 950.219816] usb 1-2.4: GSM modem (1-port) converter now attached to ttyUSB0
[ 950.220027] option 1-2.4:1.3: GSM modem (1-port) converter detected
[ 950.220294] usb 1-2.4: GSM modem (1-port) converter now attached to ttyUSB1
[ 950.220527] option 1-2.4:1.4: GSM modem (1-port) converter detected
[ 950.220789] usb 1-2.4: GSM modem (1-port) converter now attached to ttyUSB2
[ 950.220960] option 1-2.4:1.5: GSM modem (1-port) converter detected
[ 950.221188] usb 1-2.4: GSM modem (1-port) converter now attached to ttyUSB3
[ 950.221636] option 1-2.4:1.6: GSM modem (1-port) converter detected
[ 950.222014] usb 1-2.4: GSM modem (1-port) converter now attached to ttyUSB4
[ 950.347252] IPv6: ADDRCONF(NETDEV_UP): usb1: link is not ready
I have checked with the FAE,just enable the COMFIG_USB_SERIAL_OPTION=y,then will get devices:ttyUSB0~4,and ttyUSB2 is usbserial for AT command,but there is no replay when i type AT command.
but it works well when i plug the EVM to Host PC(Linux 4.15.0-128-generic #131~16.04.1-Ubuntu )
There is no update from you for a period, assuming this is not an issue any more.
Hence we are closing this topic. If need further support, please open a new one.
Thanks
Hi,
Since the device is detected and enumerated, it is more like an issue that certain driver is missing.
We don’t have experience in the case, could you share information about there is no reply when i type AT command? What command is executed and what reply is expected?