DGX Spark RMA

Accelerated Computing DGX Spark / GB10 User Forum DGX Spark / GB10
1

Hello,

I have a DGX Spark that continues to crash under load. I purchased in October.

What is the process for getting an RMA?

2

I tried to create an account here - NVIDIA DGX Spark Support to open a support ticket,

And got the message;

Not a valid user. Please visitNeed helpfor more information.

3

Please run the Spark Field Diagnostic to see if you are eligible for RMA