DGX Spark running hot, cannot update firmware

[lori1]

I purchased a Spark bundle and set up both computers. One is running 10C to 15C hotter on idle and firmware does not update on the hotter Spark. Firmware updates via DGX Dashboard say updating then reboots, but when I log back in to the Dashboard, the same update needs to be installed. Repeated five times with no change.

$ sudo init 3

cd /opt/nvidia/dgx-spark-fieldiag

sudo ./partnerdiag --field

Unpacking onediag…

Removing Nvidia drivers and services…

Stopping ‘docker.service’, but its triggering units are still active:

docker.socket

Stopping ‘systemd-udevd.service’, but its triggering units are still active:

systemd-udevd-control.socket, systemd-udevd-kernel.socket

Installing MODS driver…

Starting OneDiag…

******************************************************************

* *

* DGX FIELD DIAGNOSTIC *

* *

******************************************************************

Version r9.257.3

Python /opt/nvidia/dgx-spark-fieldiag/dgx/python/python-3.10.7-glibc-2.17-aarch64/bin/python3

Build Date Fri, 19 Dec 2025

Start time Thu, 14 May 2026 17:05:43

Est. Completion time Thu, 14 May 2026 20:08:13

Logs /opt/nvidia/dgx-spark-fieldiag/dgx/logs-20260514-170525

Inforom logs /opt/nvidia/dgx-spark-fieldiag/dgx/logs-20260514-170525/inforom

Product NVIDIA_DGX_Spark

Product Version A.7

Family DGX Spark

SKU 0000

Serial Number 1983825007115

Testing GpuStress OK [ 3:18s ]

Testing C2CStress OK [ 0:06s ]

Testing CpuStress1 OK [ 0:08s ]

Testing CpuStress2 OK [ 10:04s ]

Testing PowerStress OK [ 8:09s ]

Testing ThermalStress OK [ 0:42s ]

Testing FioSSD OK [ 0:11s ]

Testing MemStress OK [ 7:25s ]

Exit Code | Virtual Id | Test | Subtest | Component | Component Id | Notes

===========================================================================================

MODS-000000000000 | GpuStress | custommods | | GPU | | OK

MODS-000000000000 | C2CStress | custommods | | C2C | | OK

MODS-000000000000 | CpuStress1 | custommods | | CPU | | OK

DGX-000000000000 | CpuStress2 | cpustress | | CPU | | OK

MODS-000000000000 | PowerStress | custommods | | Power | | OK

MODS-000000000000 | ThermalStress | custommods | | Thermal | | OK

DGX-000000000000 | FioSSD | custom | | SSD | | OK

DGX-000000000000 | MemStress | custom | | Memory | | OK

####### #### ###### ######

######## ###### ######## ########

## ## ## ## ## # ## #

## ## ## ## ### ###

######## ######## #### ####

####### ######## ### ###

## ## ## # ## # ##

## ## ## ######## ########

## ## ## ###### ######

Final Result: PASS

End time: Thu, 14 May 2026 17:35:50 [ 30:07s elapsed ]

Copying logs…

cat /opt/nvidia/dgx-spark-fieldiag/logs/output.log
[cmd-1] $ dmidecode -t system

[cmd-1] # dmidecode 3.5

[cmd-1] Getting SMBIOS data from sysfs.

[cmd-1] SMBIOS 3.3.0 present.

[cmd-1]

[cmd-1] Handle 0x0001, DMI type 1, 27 bytes

[cmd-1] System Information

[cmd-1] Manufacturer: NVIDIA

[cmd-1] Product Name: NVIDIA_DGX_Spark

[cmd-1] Version: A.7

[cmd-1] Serial Number: 1983825007115

[cmd-1] UUID: d127f3a4-bfde-11d3-8000-4cbb472b6d9a

[cmd-1] Wake-up Type: Power Switch

[cmd-1] SKU Number: 0000

[cmd-1] Family: DGX Spark

[cmd-1]

[cmd-1] Handle 0x0005, DMI type 12, 5 bytes

[cmd-1] System Configuration Options

[cmd-1] Option 1: 675-54242-0000-000

[cmd-1]

[cmd-1] Handle 0x0007, DMI type 32, 11 bytes

[cmd-1] System Boot Information

[cmd-1] Status: No errors detected

[cmd-1]

[elsaco]

@lori1 run the firmware upgrade from the command line. Open a terminal and type these:

sudo apt update
sudo apt dist-upgrade
sudo fwupdmgr refresh
sudo fwupdmgr upgrade
sudo reboot

See details at OS and Component Update Guide — DGX Spark User Guide

[lori1]

OK. The firmware update worked. However, the computer is still too hot with no load.
I purchased two Sparks as a bundle. The image below shows the thermal test for both after sitting idle for around 15 minutes.

[lori1]