Display is not detected ower USB-C HDMI

Hello,
I have an issue with my laptop while trying to connect two monitors on Ubuntu 20.04.
Laptop model is Lenovo Ideapad Creator 5 with Nvidia Geforce GTX 1650.

I tried every tip that I found but couldn’t solve the issue. Now I upgraded Ubuntu to 20.10 hoping it will help, but nothing.
Here is my bug report log:
nvidia-bug-report.log.gz (371.1 KB)

Anyone please?
I really need to make this works.
Thanks.

Brief your issue
please .

Ohh I didn’t mention that the problem is that my monitor that I connected to USB-C port with USB-C -> HDMI adapter is not recognized. It could be related but my brightness control not working as well.

Thank you,
Zoran

Are you sure that USB-C port is actually connected to a GPU and supports display output? The information I can find about the Creator 5 only mentions the external HDMI port and doesn’t say anything about display over USB-C.

Thank you for your reply.
I wasn’t sure too, but I don’t know how I can check that.
I assume it should support it. Does xrandr output means something to you?

I see DP-0 disconnected. I assume it is display port over USB-C. What do you think?

Screen 0: minimum 8 x 8, current 1920 x 2160, maximum 32767 x 32767
HDMI-0 connected 1920x1080+0+0 (normal left inverted right x axis y axis) 598mm x 336mm
1920x1080 60.00*+ 74.97 59.94 50.00
1600x900 60.00
1280x1024 76.00 75.02 60.02
1280x720 60.00 59.94 50.00
1152x900 76.07
1152x864 75.00
1024x768 75.03 60.00
800x600 75.00 60.32
720x576 50.00
720x480 59.94
640x480 75.00 59.93 59.94
DP-0 disconnected (normal left inverted right x axis y axis)
eDP-1-1 connected primary 1920x1080+0+1080 (normal left inverted right x axis y axis) 344mm x 194mm
1920x1080 144.00*+ 60.01 59.97 59.96 59.93
1680x1050 84.94 74.89 69.88 59.95 59.88
1600x1024 60.17
1400x1050 85.00 74.76 70.00 59.98
1600x900 59.99 59.94 59.95 59.82
1280x1024 85.02 75.02 60.02
1440x900 59.89
1400x900 59.96 59.88
1280x960 85.00 60.00
1440x810 60.00 59.97
1368x768 59.88 59.85
1360x768 59.80 59.96
1280x800 59.99 59.97 59.81 59.91
1152x864 100.00 85.06 85.00 75.00 75.00 70.00 60.00
1280x720 60.00 59.99 59.86 59.74
1024x768 85.00 75.05 60.04 85.00 75.03 70.07 60.00
1024x768i 86.96
960x720 85.00 75.00 60.00
928x696 75.00 60.05
896x672 75.05 60.01
1024x576 59.95 59.96 59.90 59.82
960x600 59.93 60.00
832x624 74.55
960x540 59.96 59.99 59.63 59.82
800x600 85.00 75.00 70.00 65.00 60.00 85.14 72.19 75.00 60.32 56.25
840x525 85.02 74.96 69.88 60.01 59.88
864x486 59.92 59.57
800x512 60.17
700x525 85.08 74.76 70.06 59.98
800x450 59.95 59.82
640x512 85.02 75.02 60.02
720x450 59.89
700x450 59.96 59.88
640x480 85.09 60.00 85.01 72.81 75.00 59.94
720x405 59.51 58.99
720x400 85.04
684x384 59.88 59.85
680x384 59.80 59.96
640x400 59.88 59.98 85.08
576x432 100.11 85.15 85.09 75.00 75.00 70.00 60.06
640x360 59.86 59.83 59.84 59.32
640x350 85.08
512x384 85.00 75.03 70.07 60.00
512x384i 87.06
512x288 60.00 59.92
416x312 74.66
480x270 59.63 59.82
400x300 85.27 72.19 75.12 60.32 56.34
432x243 59.92 59.57
320x240 85.18 72.81 75.00 60.05
360x202 59.51 59.13
360x200 85.04
320x200 85.27
320x180 59.84 59.32
320x175 85.27
1280x1024 (0x1c4) 135.000MHz +HSync +VSync
h: width 1280 start 1296 end 1440 total 1688 skew 0 clock 79.98KHz
v: height 1024 start 1025 end 1028 total 1066 clock 75.02Hz
1280x1024 (0x1c5) 108.000MHz +HSync +VSync
h: width 1280 start 1328 end 1440 total 1688 skew 0 clock 63.98KHz
v: height 1024 start 1025 end 1028 total 1066 clock 60.02Hz
1152x864 (0x1ca) 108.000MHz +HSync +VSync
h: width 1152 start 1216 end 1344 total 1600 skew 0 clock 67.50KHz
v: height 864 start 865 end 868 total 900 clock 75.00Hz
1024x768 (0x1cb) 78.750MHz +HSync +VSync
h: width 1024 start 1040 end 1136 total 1312 skew 0 clock 60.02KHz
v: height 768 start 769 end 772 total 800 clock 75.03Hz
1024x768 (0x1cc) 65.000MHz -HSync -VSync
h: width 1024 start 1048 end 1184 total 1344 skew 0 clock 48.36KHz
v: height 768 start 771 end 777 total 806 clock 60.00Hz
800x600 (0x1cd) 49.500MHz +HSync +VSync
h: width 800 start 816 end 896 total 1056 skew 0 clock 46.88KHz
v: height 600 start 601 end 604 total 625 clock 75.00Hz
800x600 (0x1ce) 40.000MHz +HSync +VSync
h: width 800 start 840 end 968 total 1056 skew 0 clock 37.88KHz
v: height 600 start 601 end 605 total 628 clock 60.32Hz
640x480 (0x1d1) 31.500MHz -HSync -VSync
h: width 640 start 656 end 720 total 840 skew 0 clock 37.50KHz
v: height 480 start 481 end 484 total 500 clock 75.00Hz
640x480 (0x1d3) 25.175MHz -HSync -VSync
h: width 640 start 656 end 752 total 800 skew 0 clock 31.47KHz
v: height 480 start 490 end 492 total 525 clock 59.94Hz

Thank you!

From the manual:

USB-C TM connector Connect to an external storage, or data devices.
Note: An appropriate adapter may be needed for connecting external
devices. This connector cannot be used to connect external display
devices.

It only has one hdmi connector for external monitors. The DP-0 shown in xrandr etc. is just a dummy connected to nothing.

Ahh, thank you @generix.
I didn’t expect that when I was buying it.
I was sure it is GPU dirver issue since I had issues with it.

Thanks!