DOCA-OFED: Failed to start openibd - configure Mellanox devices

[pavel.novichkov]

Hello,

We have just installed DOCA-OFED on our Redhat 9.4 server and after reboot, the openibd doesn’t start:
11:14 AM

Failed to start openibd - configure Mellanox devices.

systemd

11:14 AM

openibd.service: Failed with result ‘exit-code’.

systemd

11:14 AM

openibd.service: Main process exited, code=exited, status=1/FAILURE

systemd

11:14 AM

and open an issue in the http://support.mellanox.com/SupportWeb/service_center/SelfService

openibd

11:14 AM

Please run /usr/sbin/sysinfo-snapshot.py to collect the debug information

openibd

11:14 AM

Loading HCA driver and Access Layer:e[60G[e[1;31mFAILEDe[0;39m]

openibd

11:14 AM

No HCA kernel modules loaded:e[60G[e[1;31mFAILEDe[0;39m]

openibd

11:14 AM

Avoid loading inbox module: ib_ipoibe[60G[e[1;31mFAILEDe[0;39m]

openibd

11:14 AM

Avoid loading inbox module: ib_uverbse[60G[e[1;31mFAILEDe[0;39m]

openibd

11:14 AM

Avoid loading inbox module: ib_umade[60G[e[1;31mFAILEDe[0;39m]

openibd

[samerka]

Hi ,

Please refer to the latest DOCA host release

NVIDIA DOCA Downloads

and use the below commands

#wget https://www.mellanox.com/downloads/DOCA/DOCA_v2.10.0/host/doca-host-2.10.0-093000_25.01_rhel94.x86_64.rpm

sudo rpm -i doca-host-2.10.0-093000_25.01_rhel94.x86_64.rpm
sudo dnf clean all
sudo dnf -y install doca-all

sudo /etc/init.d/openibd restart

sudo mst restart

If the issue persist , please open a support ticket to NVIDIA support at => enteprisesupport@nvidia.com

Thanks
Samer