DSX Air free trial - Individual organization, no Start Trial button

Learning and Certification Courses and Workshops
1

Hello NVIDIA Team,

I received eligibility for the DSX Air free trial, but I am unable to proceed.

Issue: After logging into dsx-air.nvidia.com, I do NOT see the “Start Trial” button.

My Account Info:

  • NGC Organization Name: east
  • My Role: Organization Owner
  • Email Domain: @zerobase.qzz.io
  • Organization Type: Individual (no “Users” menu in org.ngc.nvidia.com)

Based on forum discussions, users with academic/institutional emails have faced similar issues where Individual organization type blocks access to Air simulation environment[citation:1].

Could you please help check my organization status or advise how to start the trial?

Thank you.