Hi,
I am having an issue with a NVIDIA BlueField-2 port not coming up. With the correct cable plugged in the port ethtool output shows:
Advertised FEC modes: Not reported
Speed: Unknown!
Duplex: Unknown! (255)
Auto-negotiation: on
Port: Other
PHYAD: 0
Transceiver: internal
Supports Wake-on: d
Wake-on: d
Link detected: no (EEPROM issue)
The port does not detect link, and it reports an EEPROM issue.
I have tried power-cycling the DPU as suggested in Known Issues - NVIDIA Docs with no luck.
The same issue was previously fixed with a cold reboot of the server hosting the DPU, but we’ve made multiple attempts (even uplugged and plugged the card) and it didn’t work.
Does anyone know what specifically causes Link detected: no (EEPROM issue) on BlueField-2?What additional diagnostics should I run?
Thanks.