Error booting up Jetson nano

my jetson nano won’t boot anymore, it has been working fine for the last couple weeks, today it didn’t boot up.
I tried different os, the R32.3.1, the Dlinano v1_0_0 and dlinano v1_1_0 and jetbot (jetpack 4.3) and I always got the same error (seen below) I’m thinking about a hardware issue rather than a software issue

[0000.126] [TegraBoot] (version 00.00.2018.01-l4t-33e7fa82)
[0000.131] Processing in cold boot mode Bootloader 2
[0000.136] A02 Bootrom Patch rev = 1023
[0000.139] Power-up reason: pmc por
[0000.142] No Battery Present
[0000.145] pmic max77620 reset reason
[0000.148] pmic max77620 NVERC : 0x40
[0000.152] RamCode = 0
[0000.154] Platform has DDR4 type RAM
[0000.157] max77620 disabling SD1 Remote Sense
[0000.161] Setting DDR voltage to 1125mv
[0000.165] Serial Number of Pmic Max77663: 0x33c3
[0000.173] Entering ramdump check
[0000.176] Get RamDumpCarveOut = 0x0
[0000.179] RamDumpCarveOut=0x0,  RamDumperFlag=0xe59ff3f8
[0000.184] Last reboot was clean, booting normally!
[0000.189] Sdram initialization is successful
[0000.193] SecureOs Carveout Base=0x00000000ff800000 Size=0x00800000
[0000.199] Lp0 Carveout Base=0x00000000ff780000 Size=0x00001000
[0000.205] BpmpFw Carveout Base=0x00000000ff700000 Size=0x00080000
[0000.211] GSC1 Carveout Base=0x00000000ff600000 Size=0x00100000
[0000.217] GSC2 Carveout Base=0x00000000ff500000 Size=0x00100000
[0000.222] GSC4 Carveout Base=0x00000000ff400000 Size=0x00100000
[0000.228] GSC5 Carveout Base=0x00000000ff300000 Size=0x00100000
[0000.234] GSC3 Carveout Base=0x000000017f300000 Size=0x00d00000
[0000.250] RamDump Carveout Base=0x00000000ff280000 Size=0x00080000
[0000.256] Platform-DebugCarveout: 0
[0000.260] Nck Carveout Base=0x00000000ff080000 Size=0x00200000
[0000.265] Non secure mode, and RB not enabled.
[0000.271] Invalid GPT Partition
[0000.287] Using BFS PT to query partitions
[0000.291] failed to load NvTbootTbootCpu from (2:0)
[0000.296] re-load NvTbootTbootCpu from (4:0)
[0000.300] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0000.310] Command complete wait failed with error 0x3 Interrupt 0x18001
[0000.317] Number of retries left 4
[0000.320] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0000.330] Command complete wait failed with error 0x3 Interrupt 0x18000
[0000.337] Number of retries left 3
[0000.340] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0000.350] Command complete wait failed with error 0x3 Interrupt 0x18000
[0000.356] Number of retries left 2
[0000.360] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0000.370] Command complete wait failed with error 0x3 Interrupt 0x18001
[0000.376] Number of retries left 1
[0000.380] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0000.390] Command complete wait failed with error 0x3 Interrupt 0x18000
[0000.396] Number of retries left 0
[0000.399] Send command failed with 0x3
[0000.403] CMD8 send failed. Retrying CMD0/CMD8 (2)...
[0000.408] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0000.418] Command complete wait failed with error 0x3 Interrupt 0x18000
[0000.424] Number of retries left 4
[0000.428] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0000.438] Command complete wait failed with error 0x3 Interrupt 0x18000
[0000.444] Number of retries left 3
[0000.448] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0000.458] Command complete wait failed with error 0x3 Interrupt 0x18001
[0000.464] Number of retries left 2
[0000.467] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0000.477] Command complete wait failed with error 0x3 Interrupt 0x18000
[0000.484] Number of retries left 1
[0000.487] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0000.497] Command complete wait failed with error 0x3 Interrupt 0x18000
[0000.504] Number of retries left 0
[0000.507] Send command failed with 0x3
[0000.510] CMD8 send failed. Retrying CMD0/CMD8 (1)...
[0000.516] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0000.526] Command complete wait failed with error 0x3 Interrupt 0x18001
[0000.532] Number of retries left 4
[0000.535] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0000.545] Command complete wait failed with error 0x3 Interrupt 0x18001
[0000.552] Number of retries left 3
[0000.555] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0000.565] Command complete wait failed with error 0x3 Interrupt 0x18000
[0000.572] Number of retries left 2
[0000.575] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0000.585] Command complete wait failed with error 0x3 Interrupt 0x18001
[0000.592] Number of retries left 1
[0000.595] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0000.605] Command complete wait failed with error 0x3 Interrupt 0x18001
[0000.611] Number of retries left 0
[0000.615] Send command failed with 0x3
[0000.618] CMD8 send failed. Retrying CMD0/CMD8 (0)...
[0000.623] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0000.633] Command complete wait failed with error 0x3 Interrupt 0x18000
[0000.640] Number of retries left 4
[0000.643] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0000.653] Command complete wait failed with error 0x3 Interrupt 0x18000
[0000.659] Number of retries left 3
[0000.663] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0000.673] Command complete wait failed with error 0x3 Interrupt 0x18001
[0000.679] Number of retries left 2
[0000.683] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0000.693] Command complete wait failed with error 0x3 Interrupt 0x18001
[0000.699] Number of retries left 1
[0000.703] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0000.713] Command complete wait failed with error 0x3 Interrupt 0x18000
[0000.719] Number of retries left 0
[0000.722] Send command failed with 0x3
[0000.726] CMD55 send failed with error 0x3 in SdIdentifyCard func at 1846 line
[0000.733] Identify card failed with 0x3
[0000.736] SdIdentifyCard has failed with error 0x3 in NvTbootSdmmcInit func at 87 line
[0000.744] Sdmmc Init failed with 0x3 error
[0000.748] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0000.759] Command complete wait failed with error 0x3 Interrupt 0x18001
[0000.765] Number of retries left 4
[0000.768] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0000.778] Command complete wait failed with error 0x3 Interrupt 0x18001
[0000.785] Number of retries left 3
[0000.788] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0000.798] Command complete wait failed with error 0x3 Interrupt 0x18001
[0000.805] Number of retries left 2
[0000.808] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0000.818] Command complete wait failed with error 0x3 Interrupt 0x18001
[0000.825] Number of retries left 1
[0000.828] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0000.838] Command complete wait failed with error 0x3 Interrupt 0x18001
[0000.844] Number of retries left 0
[0000.848] Send command failed with 0x3
[0000.851] CMD8 send failed. Retrying CMD0/CMD8 (2)...
[0000.856] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0000.866] Command complete wait failed with error 0x3 Interrupt 0x18001
[0000.873] Number of retries left 4
[0000.876] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0000.886] Command complete wait failed with error 0x3 Interrupt 0x18000
[0000.892] Number of retries left 3
[0000.896] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0000.906] Command complete wait failed with error 0x3 Interrupt 0x18000
[0000.912] Number of retries left 2
[0000.916] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0000.926] Command complete wait failed with error 0x3 Interrupt 0x18001
[0000.932] Number of retries left 1
[0000.936] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0000.946] Command complete wait failed with error 0x3 Interrupt 0x18000
[0000.952] Number of retries left 0
[0000.955] Send command failed with 0x3
[0000.959] CMD8 send failed. Retrying CMD0/CMD8 (1)...
[0000.964] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0000.974] Command complete wait failed with error 0x3 Interrupt 0x18001
[0000.980] Number of retries left 4
[0000.984] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0000.994] Command complete wait failed with error 0x3 Interrupt 0x18000
[0001.000] Number of retries left 3
[0001.004] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0001.014] Command complete wait failed with error 0x3 Interrupt 0x18001
[0001.020] Number of retries left 2
[0001.023] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0001.034] Command complete wait failed with error 0x3 Interrupt 0x18000
[0001.040] Number of retries left 1
[0001.043] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0001.053] Command complete wait failed with error 0x3 Interrupt 0x18001
[0001.060] Number of retries left 0
[0001.063] Send command failed with 0x3
[0001.067] CMD8 send failed. Retrying CMD0/CMD8 (0)...
[0001.072] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0001.082] Command complete wait failed with error 0x3 Interrupt 0x18000
[0001.088] Number of retries left 4
[0001.091] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0001.101] Command complete wait failed with error 0x3 Interrupt 0x18001
[0001.108] Number of retries left 3
[0001.111] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0001.121] Command complete wait failed with error 0x3 Interrupt 0x18000
[0001.128] Number of retries left 2
[0001.131] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0001.141] Command complete wait failed with error 0x3 Interrupt 0x18001
[0001.148] Number of retries left 1
[0001.151] Error mask set in wait for cmd complete with error 0x3 in HwSdmmcWaitForCommandComplete func at 278 line
[0001.161] Command complete wait failed with error 0x3 Interrupt 0x18001
[0001.168] Number of retries left 0
[0001.171] Send command failed with 0x3
[0001.174] CMD55 send failed with error 0x3 in SdIdentifyCard func at 1846 line
[0001.181] Identify card failed with 0x3
[0001.185] SdIdentifyCard has failed with error 0x3 in NvTbootSdmmcInit func at 87 line
[0001.193] Sdmmc Init failed with 0x3 error
[0001.196] Error is 3

i’ve tried with different SD cards and using the barrel jack and the micro usb with no sucess

This behavior sounds like a hardware issue.

  1. Are you using a pure jetpack on devkit w/o any other peripherals? If you have any, please remove them.

  2. Do you have other jetson nano devkit to verify your sdcard functionality is good?
    -> If your answer is yes, then you should file a RMA request.

The pure jetpack no extra hardware, i got the same result.

yeah, i tried today with another jetson nano devkit (from my school), same SD card but it boot up and worked fine.
Where can i file an RMA request ?

RMA FAQ:
https://developer.nvidia.com/embedded/faq#rma-process

RMA Procedure:

  1. Go to http://nvidia.custhelp.com/app/home
  2. Select “Live Chat” from the options near the top of the page.
  3. Enter your personal information.
  4. Select the appropriate product from the drop-down list (“Tegra” in this case).
  5. Submit the request.
  6. If the Service agent is unable to resolve the technical issue, an RMA (Return Material Authorization) will be initiated.

More support information here:
https://developer.nvidia.com/embedded/support