Error: Failed to create the texture cache

sk125 · February 21, 2025, 3:01pm

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Isaac Sim Version

4.5.0
4.2.0
4.1.0
4.0.0
4.5.0
2023.1.1
2023.1.0-hotfix.1
Other (please specify):

Operating System

Ubuntu 22.04
Ubuntu 20.04
Windows 11
Windows 10
Other (please specify):

GPU Information

Model: RTX 3050 TI GPU for Laptop
Driver Version: 572.47 (Game)

Topic Description

Detailed Description

When I open Isaac-sim from the cmd prompt, I get an error stating: ResourceManager: Failed to create the texture cache.

I get the same error for version 4.5.0.

Have anyone experienced the same error? I will attach the log file.

Any suggestions on how to resolve this issue? Any suggestions why this happens?

sk125 · February 21, 2025, 3:03pm

Her is the log-file.
kit_20250221_155223.log (937.9 KB)

VickNV · February 21, 2025, 11:45pm

Please attempt to run Isaac Sim from the terminal using the following command-line arguments:
--clear-cache --clear-data --reset-user

sk125 · February 23, 2025, 3:34pm

Hi,
kit_20250223_162903.log (942.4 KB)

Thanks a lot for your efforts in trying to resolve this issue.

I tried to run isaac-sim.bat from terminal followed by your suggestion.

Unfortunately, I get the same type of error.

I have attached to new log-file.

Are there any settings that I could check are set properly? Or?

Br
Søren

sk125 · February 24, 2025, 11:46am

Hi,

I think this is potentially linked to special character “Ø” in my windows user name.

The program is unable to create the texture cache at:
C:/Users/S├╕ren Ketelsen/AppData/Local/ov/cache/texturecache/_cache.json

However when I try to clear the cache, it is clearly looking for the cache in the path:

“Clearing shader cache… (C:\Users\Søren Ketelsen\AppData\Local\ov\cache\shaders)
Are you sure (Y/[N])?y
The system cannot find the path specified.
Clearing shader cache DONE.”

Is there a way to control where the cache folder are placed?