ERROR importing Audio2Face to 3Ds max

Hi there, Can anybody please help importing audio2face USD file into 3Ds max,
I have the USD importer installed and I’m getting this error,

I’m using Nvidia GeForce RTX 3070 TI,
Nvidia studio and game-ready drivers are up-to-date

I am using 3Ds max 2022 on win10.

I will be grateful for any help you can provide

Hello @jamezayer! Are you using the Omniverse 3dsMax Connector to import your A2F files into 3dsMax? You can find it on the Omniverse Launcher > Exchange > Connectors > Autodesk 3dsMax Omniverse Connector.

Let me know if that helps or if you are still receiving the error. If you could grab your logs found here: C:\Users\<USERNAME>\Documents\Omniverse\3dsMax that will help us troubleshoot the issue!

Hi @WendyGram ) I’m indeed using the connector, perhaps I am not useing it right,

I tried to get the USD in both ways, by either importing / opening it in max, please see the picture attached.

Attaching the log file here as well
MaxPlug.log (2.3 KB)

Thank you a lot for looking into that

Thanks for the logs. I am contacting the dev team to get some extra assistance here!

Hello, we do not currently support the types of things Audio 2 Face assets produce in 3dsMax Omniverse Connector. This would require usdskel support and blend shapes, Which currently do not have at this time. These are considerations for a future releases however.