Error in Omniverse Launcher: "Failed to get 'pictures' path"

[Bisnis3d]

Hello,
I’m encountering an issue with the Omniverse Launcher where it throws an error related to accessing the ‘pictures’ path. Below is the error log:

[2024-09-06 11:45:28.074] [error] Error occurred in handler for 'FileSystem:getUserDirectories': Error: Failed to get 'pictures' path
    at getUserDirectories (C:\Users\MyUser\AppData\Local\Programs\omniverse-launcher\resources\app.asar\dist\main.js:420:68090)
    at C:\Users\MyUser\AppData\Local\Programs\omniverse-launcher\resources\app.asar\dist\main.js:8:10351
    at node:electron/js2c/browser_init:2:98085
    at EventEmitter.<anonymous> (node:electron/js2c/browser_init:2:81603)
    at EventEmitter.emit (node:events:513:28)
[2024-09-06 11:45:28.088] [error] Error: Error invoking remote method 'FileSystem:getUserDirectories': Error: Failed to get 'pictures' path

It seems that the Omniverse Launcher is trying to access the default ‘pictures’ directory on my system and is unable to retrieve it. I’ve already verified the following:

1. The ‘Pictures’ folder is available in the default user directory (C:\Users[MyUser]\Pictures).
2. I’ve tried running the launcher as an administrator.
3. I’ve checked the system file permissions and privacy settings.

Despite these efforts, the error persists.

Could someone provide guidance on how to resolve this issue? Has anyone encountered a similar problem, or is there a specific fix for this type of error?

Thanks in advance!

[Bisnis3d]

Hi everyone,

I managed to resolve the issue I was having with the Omniverse Launcher not being able to access the ‘pictures’ path. The problem was related to the folder name in my system.

Solution:

In my Documents folder, I had a folder named “imágenes” (with an accent on the “a”). However, Omniverse requires the folder to be named “imagenes” (without an accent). Once I renamed the folder, the error was resolved, and the launcher is now working properly.

If you’re facing a similar issue, I recommend checking the folder names for any non-ASCII characters (like accents) and making sure they’re correctly named without special characters.

Regards!

[Richard3D]

Yes. Correct. No special characters. A good rule of thumb for all workflows. Also your windows username is “MyUser” ? Or did you manually change that for posting ? Not a great username for the code either.

[Bisnis3d]

No, my windows user isn’t “MyUser”. I’ve changed manually for this post.

[Richard3D]

Thanks