error info repeated from host side: "HSM ERROR 244, CRITICAL_ERR_NVL_CAR"

Hi,

We recently just got the new Xavier. When connecting with host for debugging purpose, the following error info repeated. Please help diagnose and provide any useful advice. Thanks

HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR

Best regards,
Ray

Hi Ray,

This issue would be fixed in next release. Do you see this error on both Tegra A+B or only Tegra B?
Device should still boot up. Could you confirm?

Sorry, I forgot to check.

This is forum board for Jetson AGX but not Drive AGX. What platform are you using??

Hi,

Thanks for replying my topic. Currently I used Tegra A. On top of the Xavier shows: NVIDIA DRIVE. It should be Drive AGX. right?

This issue would be fixed in next release.

It should not affect normal boot up. Could you boot into system?

Yes. I can boot into system normally. The error info only shows when login via USB debug port through my host PC. Thanks

The error shows continuously, and never stop:
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR
HSM ERROR 244, CRITICAL_ERR_NVL_CAR

I hope to stop it since it affect my debugging process.

Hi ray.di,

Issue should be fixed in the latest DRIVE OS 5.0.10.
If still an issue, please let us know.

Thanks

Thanks for your great support!! How can I update to DRIVE OS 5.0.10 from current version? Is there any convenient way to do it?

Hi ray.di,

Please use the SDK manager to flash your Drive AGX Xaveir, you can find it from:
https://developer.nvidia.com/nvidia-drive-downloads

Thanks