Error NVIDIA Texture Tools Exporter

Downloaded and installed the NVIDIA Texture Tools Exporter plugin for Adobe Photoshop CC 2019. Opened the image in .dds format, edited and saved in the same format. But at this time an error pop up:shot_error
And the saved file stops working.

Hi Dmitriy!

Another user had this issue here - in that case, it looks like their graphics driver wasn’t up to date, and so didn’t support creating an OpenGL 4.6 context.

Could you let me know which GPUs and drivers you’re using, in case this is maybe the same issue?

Thanks!

Hello @nbickford ! I also get the same error message in Photoshop. I have Photoshop 2021, and my graphics driver is Intel(R) UHD Graphics 630. My driver is also up to date.

Hi SilverBecky13!

If possible, could you post what version of Windows you’re running, and the version of the driver(s) you’re using, using the information from dxdiag > Display tab (or each tab if there are multiple) > Drivers > Version?

Thanks!