Working on installing AI Workbench to Azure Hosted VM (NV Series / Windows 11 24H2). Install is getting hung up at import distro. I have read through troubleshooting and other posts and have verified that HyperV has been detected, WSL is enabled, and I have even preinstalled Docker to rule out that being an issue. here is the main log file:
[2025-02-18 14:13:22.820] [info] (check-if-exists) C:\Users\a_steveb\AppData\Local\NVIDIA Corporation
[2025-02-18 14:13:22.820] [info] (check-if-exists) C:\Users\a_steveb\AppData\Local\Temp\ubuntu-jammy-wsl-amd64-wsl.rootfs.tar.gz
[2025-02-18 14:13:22.821] [error] (check-if-exists) checkIfExists ENOENT: no such file or directory, access ‘C:\Users\a_steveb\AppData\Local\Temp\ubuntu-jammy-wsl-amd64-wsl.rootfs.tar.gz’
[2025-02-18 14:13:22.821] [info] (download-util) downloadFile() https://cloud-images.ubuntu.com/wsl/releases/jammy/current/ubuntu-jammy-wsl-amd64-wsl.rootfs.tar.gz C:\Users\a_steveb\AppData\Local\Temp\ubuntu-jammy-wsl-amd64-wsl.rootfs.tar.gz distro_download_progress
[2025-02-18 14:13:22.823] [info] (download-util) ubuntu-jammy-wsl-amd64-wsl.rootfs.tar.gz: STARTED
[2025-02-18 14:13:23.076] [info] (download-util) Download Started, name: ubuntu-jammy-wsl-amd64-wsl.rootfs.tar.gz, total: 234074612
[2025-02-18 14:13:23.076] [info] (download-util) ubuntu-jammy-wsl-amd64-wsl.rootfs.tar.gz: DOWNLOADING
[2025-02-18 14:13:26.462] [info] (download-util) ubuntu-jammy-wsl-amd64-wsl.rootfs.tar.gz: FINISHED
[2025-02-18 14:13:26.463] [info] (download-util) Download Completed: ubuntu-jammy-wsl-amd64-wsl.rootfs.tar.gz, size: 234074612
[2025-02-18 14:13:26.463] [info] (configure-distro) downloadTarResponse { success: true }
[2025-02-18 14:13:27.096] [info] (configure-distro) verifyChecksum Checksum matches
[2025-02-18 14:13:27.097] [info] (configure-distro) importDistro(BrowserWindow)
[2025-02-18 14:13:27.476] [error] (configure-distro) importDistro Command failed: wsl --import NVIDIA-Workbench “C:\Users\a_steveb\AppData\Local\NVIDIA Corporation\AI Workbench Distro” “C:\Users\a_steveb\AppData\Local\Temp\ubuntu-jammy-wsl-amd64-wsl.rootfs.tar.gz” --version 2
[2025-02-18 14:13:27.476] [info] (configure-distro) importDistroResponse { success: false, error: ‘import-error’ }
[2025-02-18 14:13:27.476] [info] (configure-distro) installDistroResponse(): error installDistroResponse.error import-error
[2025-02-18 14:13:27.477] [error] (configure-distro-channel) Unknown Error
[2025-02-18 14:13:27.477] [info] (renderer) SERVICE: configureDistro(), CHANNEL: configure_distro
[2025-02-18 14:13:27.478] [info] (renderer) Navigating to app-error, /distro-progress
[2025-02-18 14:13:31.116] [info] (renderer) SERVICE: close(), CHANNEL: close
[2025-02-18 14:13:31.117] [info] (close-window-channel) closeWindow.handle()
[2025-02-18 14:13:31.117] [info] (close-window) close()
[2025-02-18 14:13:31.118] [info] (createWindow-installer) saveState()
[2025-02-18 14:13:31.118] [info] (createWindow-installer) getCurrentPosition()
[2025-02-18 14:13:31.186] [info] (download-util) Download closeCallback() triggered by close event C:\Users\a_steveb\AppData\Local\Temp\ubuntu-jammy-wsl-amd64-wsl.rootfs.tar.gz
[2025-02-18 14:13:31.187] [info] (close-window-channel) { success: true }
[2025-02-18 14:13:31.195] [info] (app-quit) app.on(window-all-closed) Windows closed safe to quit application
[2025-02-18 14:13:31.208] [info] (download-util) ubuntu-jammy-wsl-amd64-wsl.rootfs.tar.gz: STOPPED
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