Error out when booting with display port attached

Hi,

I’m seeing a problem on our Orin Devkit where the device hangs in the bootloader if booted with the display port cable plugged in. The attached logs were collected the serial terminal on micro USB port, with the only difference being the display port.

This Orin was freshly flashed by SDK manager today, April 25th. We used the manual config method when flashing. In other words, this particular devkit was never booted with the preinstalled Jetpack image.

Between the two boot logs the only thing that jumps out to me is this, all the way at the end:

��ERROR: Exception reason=0 syndrome=0xbe000411
ERROR: **************************************
ERROR: RAS Uncorrectable Error in IOB, base=0xe010000:
ERROR: Status = 0xe4000612
ERROR: SERR = Error response from slave: 0x12
ERROR: IERR = CBB Interface Error: 0x6
ERROR: MISC0 = 0x44020040
ERROR: MISC1 = 0x45d4860000000000
ERROR: MISC2 = 0x0
ERROR: MISC3 = 0x0
ERROR: ADDR = 0x8000000013800800
ERROR: **************************************
ERROR: sdei_dispatch_event returned -1

failed_boot.txt (26.1 KB)
good_boot.txt (25.7 KB)

Any suggestions are appreciated, thanks.

Edit: Probably worth mentioning also that booting without the display, then plugging it in after Linux starts works as expected.

1 Like

Hi, I am experiencing the exactly same issue as you.
My Orin has this problem appears after a “sudo apt-get upgrade” command, where some security updates and Ubuntu base updates are installed.

This problem also cause flash erros (manual flash via USB) if DP is connected to the device during booting.

Will this error happen if hotplug the DP after system boots up?

Thanks for your comment, that’s useful to know! I asked a colleague who also had an orin devkit if they had this issue, and what they described sounds similar; their Orin could boot w/ the display port in the preinstalled image, but was broken by something in a recent upgrade. Do you happen to have the apt log, usually found in /var/log/apt?

@WayneWWW: From what I’ve seen, once Linux starts, the displayport can be inserted at any point and the display will work as expected. I don’t remember there being anything suspicious in dmesg related to the display either.

Ok. We will check this issue. Thanks for reporting.

1 Like

Hi, I have uploaded the log of recent updates.
The problem appears after having this update:
Start-Date: 2022-04-25 11:34:25

Commandline: aptdaemon role=‘role-commit-packages’ sender=‘:1.187’

Install: libfwupdplugin5:arm64 (1.7.5-3~20.04.1, automatic), libpciaccess-dev:arm64 (0.16-0ubuntu1, automatic)

Upgrade: libreoffice-style-breeze:arm64 (1:6.4.7-0ubuntu0.20.04.2, 1:6.4.7-0ubuntu0.20.04.4), libpolkit-gobject-1-0:arm64 (0.105-26ubuntu1.2, 0.105-26ubuntu1.3), libreoffice-math:arm64 (1:6.4.7-0ubuntu0.20.04.2, 1:6.4.7-0ubuntu0.20.04.4), libgles2-mesa:arm64 (21.2.6-0ubuntu0.1~20.04.1, 21.2.6-0ubuntu0.1~20.04.2), libdrm-freedreno1:arm64 (2.4.105-3~20.04.2, 2.4.107-8ubuntu1~20.04.2), uno-libs-private:arm64 (1:6.4.7-0ubuntu0.20.04.2, 1:6.4.7-0ubuntu0.20.04.4), libdrm-nouveau2:arm64 (2.4.105-3~20.04.2, 2.4.107-8ubuntu1~20.04.2), gir1.2-gtk-3.0:arm64 (3.24.20-0ubuntu1, 3.24.20-0ubuntu1.1), libridl-java:arm64 (1:6.4.7-0ubuntu0.20.04.2, 1:6.4.7-0ubuntu0.20.04.4), linux-libc-dev:arm64 (5.4.0-100.113, 5.4.0-109.123), alsa-ucm-conf:arm64 (1.2.2-1ubuntu0.11, 1.2.2-1ubuntu0.13), libuno-salhelpergcc3-3:arm64 (1:6.4.7-0ubuntu0.20.04.2, 1:6.4.7-0ubuntu0.20.04.4), libegl1:arm64 (1.3.2-1~ubuntu0.20.04.1, 1.3.2-1~ubuntu0.20.04.2), openssl:arm64 (1.1.1f-1ubuntu2.10, 1.1.1f-1ubuntu2.12), libegl1-mesa-dev:arm64 (21.2.6-0ubuntu0.1~20.04.1, 21.2.6-0ubuntu0.1~20.04.2), libc6-dbg:arm64 (2.31-0ubuntu9.2, 2.31-0ubuntu9.7), libc6-dev:arm64 (2.31-0ubuntu9.2, 2.31-0ubuntu9.7), libegl-mesa0:arm64 (21.2.6-0ubuntu0.1~20.04.1, 21.2.6-0ubuntu0.1~20.04.2), libreoffice-gtk3:arm64 (1:6.4.7-0ubuntu0.20.04.2, 1:6.4.7-0ubuntu0.20.04.4), libfprint-2-2:arm64 (1:1.90.2+tod1-0ubuntu1~20.04.6, 1:1.90.2+tod1-0ubuntu1~20.04.7), libwbclient0:arm64 (2:4.13.17~dfsg-0ubuntu0.21.04.1, 2:4.13.17~dfsg-0ubuntu0.21.04.2), git-man:arm64 (1:2.25.1-1ubuntu3.2, 1:2.25.1-1ubuntu3.3), libgtk-3-common:arm64 (3.24.20-0ubuntu1, 3.24.20-0ubuntu1.1), grub-common:arm64 (2.04-1ubuntu26.13, 2.04-1ubuntu26.15), libjuh-java:arm64 (1:6.4.7-0ubuntu0.20.04.2, 1:6.4.7-0ubuntu0.20.04.4), libgles-dev:arm64 (1.3.2-1~ubuntu0.20.04.1, 1.3.2-1~ubuntu0.20.04.2), libgtk-3-0:arm64 (3.24.20-0ubuntu1, 3.24.20-0ubuntu1.1), openvpn:arm64 (2.4.7-1ubuntu2.20.04.3, 2.4.7-1ubuntu2.20.04.4), libgl1:arm64 (1.3.2-1~ubuntu0.20.04.1, 1.3.2-1~ubuntu0.20.04.2), libreoffice-core:arm64 (1:6.4.7-0ubuntu0.20.04.2, 1:6.4.7-0ubuntu0.20.04.4), libglapi-mesa:arm64 (21.2.6-0ubuntu0.1~20.04.1, 21.2.6-0ubuntu0.1~20.04.2), snapd:arm64 (2.54.3+20.04.1ubuntu0.1, 2.54.3+20.04.1ubuntu0.2), ubuntu-advantage-tools:arm64 (27.6~20.04.1, 27.7~20.04.1), bind9-host:arm64 (1:9.16.1-0ubuntu2.9, 1:9.16.1-0ubuntu2.10), libarchive13:arm64 (3.4.0-2ubuntu1.1, 3.4.0-2ubuntu1.2), zlib1g:arm64 (1:1.2.11.dfsg-2ubuntu1.2, 1:1.2.11.dfsg-2ubuntu1.3), libglx-dev:arm64 (1.3.2-1~ubuntu0.20.04.1, 1.3.2-1~ubuntu0.20.04.2), libopengl0:arm64 (1.3.2-1~ubuntu0.20.04.1, 1.3.2-1~ubuntu0.20.04.2), libc6:arm64 (2.31-0ubuntu9.2, 2.31-0ubuntu9.7), git:arm64 (1:2.25.1-1ubuntu3.2, 1:2.25.1-1ubuntu3.3), libjcat1:arm64 (0.1.3-2~ubuntu20.04.1, 0.1.4-0ubuntu0.20.04.1), libpolkit-agent-1-0:arm64 (0.105-26ubuntu1.2, 0.105-26ubuntu1.3), libdrm-etnaviv1:arm64 (2.4.105-3~20.04.2, 2.4.107-8ubuntu1~20.04.2), locales:arm64 (2.31-0ubuntu9.2, 2.31-0ubuntu9.7), libegl1-mesa:arm64 (21.2.6-0ubuntu0.1~20.04.1, 21.2.6-0ubuntu0.1~20.04.2), zlib1g-dev:arm64 (1:1.2.11.dfsg-2ubuntu1.2, 1:1.2.11.dfsg-2ubuntu1.3), libgles1:arm64 (1.3.2-1~ubuntu0.20.04.1, 1.3.2-1~ubuntu0.20.04.2), libgles2:arm64 (1.3.2-1~ubuntu0.20.04.1, 1.3.2-1~ubuntu0.20.04.2), libklibc:arm64 (2.0.7-1ubuntu5, 2.0.7-1ubuntu5.1), python3-uno:arm64 (1:6.4.7-0ubuntu0.20.04.2, 1:6.4.7-0ubuntu0.20.04.4), libuno-cppuhelpergcc3-3:arm64 (1:6.4.7-0ubuntu0.20.04.2, 1:6.4.7-0ubuntu0.20.04.4), libgbm1:arm64 (21.2.6-0ubuntu0.1~20.04.1, 21.2.6-0ubuntu0.1~20.04.2), thunderbird-gnome-support:arm64 (1:91.5.0+build1-0ubuntu0.20.04.1, 1:91.7.0+build2-0ubuntu0.20.04.1), libreoffice-base-core:arm64 (1:6.4.7-0ubuntu0.20.04.2, 1:6.4.7-0ubuntu0.20.04.4), samba-libs:arm64 (2:4.13.17~dfsg-0ubuntu0.21.04.1, 2:4.13.17~dfsg-0ubuntu0.21.04.2), apport:arm64 (2.20.11-0ubuntu27.21, 2.20.11-0ubuntu27.23), libdrm-amdgpu1:arm64 (2.4.105-3~20.04.2, 2.4.107-8ubuntu1~20.04.2), libinput-bin:arm64 (1.15.5-1ubuntu0.2, 1.15.5-1ubuntu0.3), libllvm12:arm64 (1:12.0.0-3ubuntu1~20.04.4, 1:12.0.0-3ubuntu1~20.04.5), libegl-dev:arm64 (1.3.2-1~ubuntu0.20.04.1, 1.3.2-1~ubuntu0.20.04.2), libuno-purpenvhelpergcc3-3:arm64 (1:6.4.7-0ubuntu0.20.04.2, 1:6.4.7-0ubuntu0.20.04.4), libdrm-tegra0:arm64 (2.4.105-3~20.04.2, 2.4.107-8ubuntu1~20.04.2), libreoffice-impress:arm64 (1:6.4.7-0ubuntu0.20.04.2, 1:6.4.7-0ubuntu0.20.04.4), ubuntu-drivers-common:arm64 (1:0.9.0~0.20.04.5, 1:0.9.0~0.20.04.6), libreoffice-style-elementary:arm64 (1:6.4.7-0ubuntu0.20.04.2, 1:6.4.7-0ubuntu0.20.04.4), libc-bin:arm64 (2.31-0ubuntu9.2, 2.31-0ubuntu9.7), python3-apport:arm64 (2.20.11-0ubuntu27.21, 2.20.11-0ubuntu27.23), libjurt-java:arm64 (1:6.4.7-0ubuntu0.20.04.2, 1:6.4.7-0ubuntu0.20.04.4), libglvnd-dev:arm64 (1.3.2-1~ubuntu0.20.04.1, 1.3.2-1~ubuntu0.20.04.2), tar:arm64 (1.30+dfsg-7ubuntu0.20.04.1, 1.30+dfsg-7ubuntu0.20.04.2), libxml2-dev:arm64 (2.9.10+dfsg-5ubuntu0.20.04.1, 2.9.10+dfsg-5ubuntu0.20.04.2), libreoffice-style-colibre:arm64 (1:6.4.7-0ubuntu0.20.04.2, 1:6.4.7-0ubuntu0.20.04.4), libgles2-mesa-dev:arm64 (21.2.6-0ubuntu0.1~20.04.1, 21.2.6-0ubuntu0.1~20.04.2), ure:arm64 (1:6.4.7-0ubuntu0.20.04.2, 1:6.4.7-0ubuntu0.20.04.4), libreoffice-writer:arm64 (1:6.4.7-0ubuntu0.20.04.2, 1:6.4.7-0ubuntu0.20.04.4), libreoffice-common:arm64 (1:6.4.7-0ubuntu0.20.04.2, 1:6.4.7-0ubuntu0.20.04.4), xz-utils:arm64 (5.2.4-1ubuntu1, 5.2.4-1ubuntu1.1), libdrm2:arm64 (2.4.105-3~20.04.2, 2.4.107-8ubuntu1~20.04.2), libglx0:arm64 (1.3.2-1~ubuntu0.20.04.1, 1.3.2-1~ubuntu0.20.04.2), libwebkit2gtk-4.0-37:arm64 (2.34.4-0ubuntu0.20.04.1, 2.34.6-0ubuntu0.20.04.1), libgl1-mesa-dev:arm64 (21.2.6-0ubuntu0.1~20.04.1, 21.2.6-0ubuntu0.1~20.04.2), libgl1-mesa-dri:arm64 (21.2.6-0ubuntu0.1~20.04.1, 21.2.6-0ubuntu0.1~20.04.2), libsmbclient:arm64 (2:4.13.17~dfsg-0ubuntu0.21.04.1, 2:4.13.17~dfsg-0ubuntu0.21.04.2), libfwupd2:arm64 (1.5.11-0ubuntu1~20.04.2, 1.7.5-3~20.04.1), fwupd-signed:arm64 (1.27.1ubuntu5+1.5.11-0ubuntu1~20.04.2, 1.27.1ubuntu7+1.2-2~20.04.1), thunderbird:arm64 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End-Date: 2022-04-25 11:36:26

Logs are here:
history.log (91.5 KB)
term.log (419.2 KB)

Hotplug DP solves the issue and Orin can boot normally (with a sudden FAN speed increase). If boot with DP, only black screen is shown (No NVIDIA log, nothing).

I encountered the same problem, and I can only connect the device through SSH, so that I can’t complete initialization normally

It’s known issue, plan to be fixed at JetPack 5.0 GA release. Thanks