# Error playing video in Videos

**URL:** <https://forums.developer.nvidia.com/t/error-playing-video-in-videos/364815>\
**Category:** Jetson AGX Orin\
**Tags:** video\
**Created:** [March 26, 2026, 10:21am UTC](https://forums.developer.nvidia.com/t/error-playing-video-in-videos/364815 "2026-03-26T10:21:44Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![2403230255](https://developer.download.nvidia.com/images/forums/profile-default-devtalk-84.png) [@2403230255](https://forums.developer.nvidia.com/u/2403230255)\
**Post date:** [March 26, 2026, 10:21am UTC](https://forums.developer.nvidia.com/t/error-playing-video-in-videos/364815/1 "2026-03-26T10:21:44Z")

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We conducted a stress test, and the reproduction method is as follows:

1. Loop the video overnight and find that the Videos app will freeze;
2. Click the progress bar of the video playback multiple times, and the video will freeze.

We have carried out the following troubleshooting.

The Videos app freezes during playback, and we have identified that the **PulseAudio** error below occurs **every time the issue is reproduced** :

Failed to push data into queue

Corresponding PulseAudio code location:

pulseaudio-15.99.1+dfsg1/src/pulsecore/protocol-native.c:1344: pa\_log\_warn(“Failed to push data into queue”);

 ![image](https://global.discourse-cdn.com/nvidia/original/4X/8/4/0/840b64f2ea6eb4f5010a9fd69af5143a57ef9a79.png)

Location: pa\_memblockq\_push\_align, found can\_push

 ![image](https://global.discourse-cdn.com/nvidia/original/4X/f/1/7/f17afebee3f955eb9e4c9b33abe0f0ca8fc04c84.png)

 ![image](https://global.discourse-cdn.com/nvidia/original/4X/9/f/9/9f908de856fb5898f0573622fda5902fe51881da.png)  
When an exception occurs, the value of `bq-\>write_index` becomes much larger than during normal usage.

 ![image](https://global.discourse-cdn.com/nvidia/original/4X/7/8/7/787d67190d1f8b11ea0405c84e26aa6c6407f88f.jpeg)

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<div class="post-metadata">

**Author:** ![DaneLLL](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/danelll/32/14043_2.png) [@DaneLLL](https://forums.developer.nvidia.com/u/DaneLLL)\
**Post date:** [March 30, 2026, 3:43am UTC](https://forums.developer.nvidia.com/t/error-playing-video-in-videos/364815/4 "2026-03-30T03:43:35Z")

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Hi,  
It seems like the playback freezes due to off-synchronization in audio and video. Would suggest try video-only playback and see if the issue still occurs.

And do you use Jetpack 6.2.2 r36.5. If you use previous version, would suggest upgrade to latest version.

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<div class="post-metadata">

**Author:** ![2403230255](https://developer.download.nvidia.com/images/forums/profile-default-devtalk-84.png) [@2403230255](https://forums.developer.nvidia.com/u/2403230255)\
**Post date:** [March 30, 2026, 5:58am UTC](https://forums.developer.nvidia.com/t/error-playing-video-in-videos/364815/5 "2026-03-30T05:58:43Z")

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use vlc

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**Author:** ![system](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/system/32/68080_2.png) [@system](https://forums.developer.nvidia.com/u/system)\
**Post date:** [April 22, 2026, 12:41am UTC](https://forums.developer.nvidia.com/t/error-playing-video-in-videos/364815/7 "2026-04-22T00:41:19Z")

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