Error "VIDEO_DXGKRNL_FATAL_ERROR" from NVIDIA

Gaming and Visualization Technologies APIs DirectX, DXR, DirectCompute
1

Hello, I have an RTX 3050TI Laptop GPU. Unfortunately, I cannot play some games, for example, while playing a game, I get a fatal error when I quit the game and then when I shut down or restart my computer, I even get a blue screen named “VIDEO_DXGKRNL_FATAL_ERROR” after a few delays. I scanned it on WinDbg and it shows the " nvlddmkm.sys" problem. If I format my computer or uninstall the GPU Driver via DDU, it still doesn’t work. When I entered the Control Panel before the blue screen, I realized that it did not show the 3D image with the NVIDIA logo there. I guess it is like blowing a fuse to prevent any damage to itself. Is there any solution to this? My resolution is 1920 x 1080 scaling 125%
On the plus side, I don’t get any errors from CAD programs like AutoCAD & Solidworks. I wonder if they don’t get any errors because they are in windowed mode. If I recall, I didn’t get any errors when I played one of the crashing games in windowed mode. So, is there a problem with full screen?

Laptop Hardware:
CPU: INTEL Core I7-11800H (11.Gen)
GPU: NVIDIA GeForce RTX 3050TI Laptop GPU & INTEL UHD Graphics
Storage: 1TB M2 SSD
RAM: 32 GB
OS: Windows 10 Pro 22H2 (64-Bit)

I analyzed it with the WinDbg program and this is the full result:

Bugcheck analysis *
*

VIDEO_DXGKRNL_FATAL_ERROR (113)
The dxgkrnl has detected that a violation has occurred. This resulted.
İn a condition that dxgkrnl can no longer progress. By crashing, dxgkrnl.
İs attempting to get enough information into the minidump such that somebody.
Can pinpoint the crash cause. Any other values after parameter 1 must be.
İndividually examined according to the subtype.
Arguments:
Arg1: 0000000000000019, the subtype of the bugcheck:
Arg2: 0000000000000002.
Arg3: 00000000000010’de.
Arg4: 00000000000025A0.
Debugging details:

Key_values_strıng: 1
Key: Analysis. CPU. Msec.
Value: 2077.
Key: Analysis. Elapsed. Msec.
Value: 11979.
Key: Analysis. IO. Other. MB.
Value: 30.
Key: Analysis. IO. Read. MB.
Value: 0
Key: Analysis. IO. Write. MB.
Value: 40.
Key: Analysis. Init. CPU. Msec.
Value: 249.
Key: Analysis. Init. Elapsed. Msec.
Value: 39086.
Key: Analysis. Memory.commitpeak. MB.
Value: 108.
Key: Bugcheck. Code. Legacyapı.
Value: 0x113.
Key: Bugcheck. Code. Targetmodel.
Value: 0x113.
Key: DirectX. Fatalerror. Code.
Value: 19.
Key: DirectX. Fatalerror. Desc.
Value: Unexpected_deferred_destructıon
Key: Dump. Attributes. Asulong.
Value: 1008.
Key: Dump. Attributes. Diagdatawrittentoheader
Value: 1
Key: Dump. Attributes. Errorcode.
Value: 0
Key: Dump. Attributes. Kernelgeneratedtriagedump
Value: 1
Key: Dump. Attributes. Lastline.
Value: Dump completed successfully.
Key: Dump. Attributes. Progresspercentage.
Value: 0
Key: Failure. Bucket.
Value: 0x113_19_nvlddmkm! Unknown_function.
Key: Failure. Hash.
Value: {FB504DA1-90A7-64EC-E7AA-D0C04338976F}
Bugcheck_code: 113.
Bugcheck_p1: 19.
Bugcheck_p2: 2
Bugcheck_p3: 10’de.
Bugcheck_p4: 25A0.
Fıle_ın_cab: 071124-9328-01.dmp
Dump_fıle_attrıbutes: 0x1008.
Kernel generated triage dump.
Blackboxbsd: 1 (!blackboxbsd)
Blackboxntfs: 1 (!blackboxntfs)
Blackboxpnp: 1 (!blackboxpnp)
Blackboxwınlogon: 1
Customer_crash_count: 1
Process_name: System.
Stack_text:
Fffffe85’8be0eb08 fffff800’36C35745: 00000000’00000113 00000000’00000019 00000000’00000002 00000000’000010’de: NT! Kebugcheckex.
Fffffe85’8be0eb10 fffff800’36b3794C: Ffffca85’824D4100 ffffca85’82279E90 ffffca85’82279E98 ffffca85’82279EA0: Watchdog! Wdlogsingleentry5+0x3C05
Fffffe85’8be0ebc0 fffff800’369bae15: Fffffe85’8be0ec00 ffffca85’824D4117 ffffca85’824D4030 00000000’00000000: Dxgkrnl! Dpifdohandlesurpriseremoval+0x15C
Fffffe85’8be0ec10 fffff800’369711CA: Ffffca85’824D4030 ffffca85’8be3de00 ffffca85’88D09000 00000000’00000000: Dxgkrnl! Dpifdodispatchpnp+0xd5
Fffffe85’8be0ecb0 fffff800’4A09948E: 00000000’00000000 fffffe85’069F0000 ffffca85’82602000 00000000’00000000: Dxgkrnl! Dpidispatchpnp+0xea
Fffffe85’8be0edd0 00000000’00000000: Fffffe85’069F0000 ffffca85’82602000 00000000’00000000 fffff800’4A09978F: Nvlddmkm+0x151948e
Symbol_name: Nvlddmkm+151948e
Module_name: Nvlddmkm.
Image_name: nvlddmkm.sys
Stack_command: Cxr. Ecxr; KB.
Bucket_ıd_func_offset: 151948E.
Faılure_bucket_ıd: 0x113_19_nvlddmkm! Unknown_function.
Osplatform_type: X64.
Osname: Windows 10.
Faılure_ıd_hash: {FB504DA1-90A7-64EC-E7AA-D0C04338976F}
Followup: Machineowner.

2

Has anyone already solved the problem? Thanks

3

I have the same issue, with RTX 3050 laptop. The same behaviour with some games and during watching Netflix. Moreover, if I leave the laptop connected to power and let it sleep for around one hour, the screen gets black and the fans start running with maximum speed and the only solution is to press power button for 10 seconds… I am trying to fix it for two years, no solution so far. Any ideas are more than welcome!

Windows 11 Pro 24H2 (but the same issue exists since 22H2).
AMD Ryzen 9 6900 HX
32 GB RAM (but with 16 GB had the same problem)

4

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