Error when run deepstream-app

I failed to run DP(ver:4.01),error log messages is :
** ERROR: <create_msg_conv_broker_bin:230>: Failed to create ‘sink_sub_bin_transform2’
** ERROR: <create_msg_conv_broker_bin:272>: create_msg_conv_broker_bin failed
** ERROR: <create_sink_bin:732>: create_sink_bin failed
** ERROR: <create_processing_instance:802>: create_processing_instance failed
** ERROR: <create_pipeline:1296>: create_pipeline failed
** ERROR: main:1489: Failed to create pipeline

and I can find the plugin nvvideoconvert, show as follows:

Plugin Details:
Name nvvideoconvert
Description video Colorspace conversion & scaler
Filename /usr/lib/aarch64-linux-gnu/gstreamer-1.0/deepstream/libgstnvvideoconvert.so
Version 1.2.3
License Proprietary
Source module nvvideoconvert
Binary package GStreamer nvvideoconvert Plugin
Origin URL http://nvidia.com/

Hi,
I see you use version 4.0, can you update to latest 5.0.1 version?
we have new features, and bug fixes, which should give you more robostness compared to older version.
btw, if you do a fresh installation, you should not meet the error as you stated.

sorry, my version is 5.0 ,I wrote wrong before.

How did you install deepstream? if you install by jetpack, you should not meet the error like this. remove the cache, and try again, if error still there, check ll /usr/lib/aarch64-linux-gnu/gstreamer-1.0/deepstream/, if it does not exist, please try run install.sh from /opt/nvidia/deepstream/deepstream-5.0

I downloaded the package from the official website, unzipped it directly and installed it with./install.sh. My DeepStream is installed on the Nano and comes with Jetpack4.3

lrh@lrh-desktop:~$ ll /usr/lib/aarch64-linux-gnu/gstreamer-1.0/deepstream/
总用量 10936
drwxr-xr-x 2 root root 4096 10月 22 15:36 ./
drwxr-xr-x 4 root root 4096 10月 22 15:50 …/
-rwxr-xr-x 1 root root 471224 9月 29 04:42 libgstnvvideoconvert.so*
-rwxr-xr-x 1 root root 500088 9月 29 04:42 libnvdsgst_dewarper.so*
-rwxr-xr-x 1 root root 113304 9月 29 04:42 libnvdsgst_dsanalytics.so*
-rwxr-xr-x 1 root root 3884656 9月 29 04:42 libnvdsgst_dsexample.so*
-rwxr-xr-x 1 root root 2259192 9月 29 04:42 libnvdsgst_inferserver.so*
-rwxr-xr-x 1 root root 570392 9月 29 04:42 libnvdsgst_infer.so*
-rwxr-xr-x 1 root root 22784 9月 29 04:42 libnvdsgst_msgbroker.so*
-rwxr-xr-x 1 root root 22880 9月 29 04:42 libnvdsgst_msgconv.so*
-rwxr-xr-x 1 root root 574792 9月 29 04:42 libnvdsgst_multistream.so*
-rwxr-xr-x 1 root root 462736 9月 29 04:42 libnvdsgst_multistreamtiler.so*
-rwxr-xr-x 1 root root 442120 9月 29 04:42 libnvdsgst_of.so*
-rwxr-xr-x 1 root root 450304 9月 29 04:42 libnvdsgst_ofvisual.so*
-rwxr-xr-x 1 root root 455312 9月 29 04:42 libnvdsgst_osd.so*
-rwxr-xr-x 1 root root 433680 9月 29 04:42 libnvdsgst_segvisual.so*
-rwxr-xr-x 1 root root 499536 9月 29 04:42 libnvdsgst_tracker.so*
I

I downloaded the package from the official website, unzipped it directly and installed it with./install.sh. My DeepStream is installed on the Nano and comes with Jetpack4.3

lrh@lrh-desktop:~$ ll /usr/lib/aarch64-linux-gnu/gstreamer-1.0/deepstream/
总用量 10936
drwxr-xr-x 2 root root 4096 10月 22 15:36 ./
drwxr-xr-x 4 root root 4096 10月 22 15:50 …/
-rwxr-xr-x 1 root root 471224 9月 29 04:42 libgstnvvideoconvert.so*
-rwxr-xr-x 1 root root 500088 9月 29 04:42 libnvdsgst_dewarper.so*
-rwxr-xr-x 1 root root 113304 9月 29 04:42 libnvdsgst_dsanalytics.so*
-rwxr-xr-x 1 root root 3884656 9月 29 04:42 libnvdsgst_dsexample.so*
-rwxr-xr-x 1 root root 2259192 9月 29 04:42 libnvdsgst_inferserver.so*
-rwxr-xr-x 1 root root 570392 9月 29 04:42 libnvdsgst_infer.so*
-rwxr-xr-x 1 root root 22784 9月 29 04:42 libnvdsgst_msgbroker.so*
-rwxr-xr-x 1 root root 22880 9月 29 04:42 libnvdsgst_msgconv.so*
-rwxr-xr-x 1 root root 574792 9月 29 04:42 libnvdsgst_multistream.so*
-rwxr-xr-x 1 root root 462736 9月 29 04:42 libnvdsgst_multistreamtiler.so*
-rwxr-xr-x 1 root root 442120 9月 29 04:42 libnvdsgst_of.so*
-rwxr-xr-x 1 root root 450304 9月 29 04:42 libnvdsgst_ofvisual.so*
-rwxr-xr-x 1 root root 455312 9月 29 04:42 libnvdsgst_osd.so*
-rwxr-xr-x 1 root root 433680 9月 29 04:42 libnvdsgst_segvisual.so*
-rwxr-xr-x 1 root root 499536 9月 29 04:42 libnvdsgst_tracker.so*

Hi,
You used wrong deepstream version, Jetpack 4.3 equipped with ds 4.0, for latest 5.0.1 you need to upgrade to Jetpack 4.4.1