# Ethernet is not connecting **URL:** \ **Category:** Jetson Xavier NX\ **Tags:** ethernet\ **Created:** [June 4, 2023, 1:37am UTC](https://forums.developer.nvidia.com/t/ethernet-is-not-connecting/255487 "2023-06-04T01:37:00Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![kchidam1](https://developer.download.nvidia.com/images/forums/profile-default-devtalk-84.png) [@kchidam1](https://forums.developer.nvidia.com/u/kchidam1)\ **Post date:** [June 4, 2023, 1:37am UTC](https://forums.developer.nvidia.com/t/ethernet-is-not-connecting/255487/1 "2023-06-04T01:37:00Z")
I am working with a camera which is connected using the PoE. The ethernet is trying to connect and shows connecting, but then I get a message saying “Connection failed”. I recently flashed my Jetson after [this](https://forums.developer.nvidia.com/t/booting-failed-in-jetson-xavier-nx/254095) issue. Is this a hardware issue or should I install any drivers if so. When I run the ifconfig command I get this. There is no problem in my LAN cable as I was able to use the PoE in my windows device. ![IMG-2362](https://global.discourse-cdn.com/nvidia/original/4X/b/f/d/bfd58bdeccf5ee02007e2701c32a3a0505b75cc7.jpeg) ---
**Author:** ![kchidam1](https://developer.download.nvidia.com/images/forums/profile-default-devtalk-84.png) [@kchidam1](https://forums.developer.nvidia.com/u/kchidam1)\ **Post date:** [June 5, 2023, 6:38pm UTC](https://forums.developer.nvidia.com/t/ethernet-is-not-connecting/255487/4 "2023-06-05T18:38:20Z")
Can someone help me out please? If its a hardware issue is it possible to RMA? ---
**Author:** ![linuxdev](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/linuxdev/32/10243_2.png) [@linuxdev](https://forums.developer.nvidia.com/u/linuxdev)\ **Post date:** [June 6, 2023, 12:39pm UTC](https://forums.developer.nvidia.com/t/ethernet-is-not-connecting/255487/5 "2023-06-06T12:39:31Z")
I can see that packets were sent out, and this corresponds to a DHCP request. Nothing arrived, which suggests the router did not respond. It isn’t unusual that if this works with one device, but not another, that it is a security setup issue. Most routers (at least not the ones hidden away when provided by providers) have a method to log in and see the logs related to that MAC address. This is probably your best bet: Just ask the router why it did not respond. FYI, I don’t know anything about your PoE setup. If the power is provided by the Jetson, then perhaps it has insufficient power for the router; or perhaps the router did not boot fast enough. ---
**Author:** ![WayneWWW](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/waynewww/32/14043_2.png) [@WayneWWW](https://forums.developer.nvidia.com/u/WayneWWW)\ **Post date:** [June 6, 2023, 3:34pm UTC](https://forums.developer.nvidia.com/t/ethernet-is-not-connecting/255487/6 "2023-06-06T15:34:14Z")
How about change to use some other devices instead of PoE to test the ethernet function first? For example, wired LAN in your environment. ---
**Author:** ![kchidam1](https://developer.download.nvidia.com/images/forums/profile-default-devtalk-84.png) [@kchidam1](https://forums.developer.nvidia.com/u/kchidam1)\ **Post date:** [June 7, 2023, 5:09am UTC](https://forums.developer.nvidia.com/t/ethernet-is-not-connecting/255487/7 "2023-06-07T05:09:18Z")
Thanks for the responses but the issue is resolved. It seems for the device that I need to use I need to manually update the IPv4 and add the address of the device I am using. It is connected now and working fine. ---
**Author:** ![system](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/system/32/68080_2.png) [@system](https://forums.developer.nvidia.com/u/system)\ **Post date:** [June 27, 2023, 5:40am UTC](https://forums.developer.nvidia.com/t/ethernet-is-not-connecting/255487/9 "2023-06-27T05:40:58Z")
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