Evaluation License Download Links Are Invalid

Healthcare Parabricks
#1

A genetics researcher at our institution would like to evaluate Parabricks on the HPC cluster.

I filled out the trial license form here: https://www.nvidia.com/en-us/docs/nvidia-parabricks-general/
I received an email with subject “NVIDIA Clara Parabricks Pipelines - Your 1 month license key” and a link to “Install NVIDIA Clara Parabricks Pipelines”. However,

  1. Clicking the link redirects at least once to Amazon S3, where it is rejected with a 403 error

  2. The XML body of the 403 indicates the link expired on 2020-08-21 (seems to coincide with the “Expires” timestamp embedded in the URL)

  3. I notice the S3 URL also includes the text “…_end_aug…” which is in agreement with the August expires date.

  4. The most recent response from a moderator on October 6 includes a link to download version 3:

    https://s3.amazonaws.com/parabricks.licenses/v310_OCT_END/parabricks.tar.gz?AWSAccessKeyId=AKIAJGDUNN2G2ZAH3Q3A&Expires=1602532746&Signature=yVstD6Ga%2FQVZawj05bmeWFFGXDY%3D

    At the time I found this, the “Expires=” timestamp in the URL had also been reached, but I see the URL includes “…OCT_END…” so it seems a valid download location does exist for this month.

Is there anything that can be done to work around the issues with the expired links being sent by the trial license form?

Thank you

#2

Hi, thanks for reaching out to us.
Could you please try the following link, which expires at the end of Nov?
“https://s3.amazonaws.com/parabricks.licenses/v311_NOV_END/parabricks.tar.gz?AWSAccessKeyId=AKIAJGDUNN2G2ZAH3Q3A&Expires=1603296915&Signature=7LXvM92YJvFxRuXRA5WSPNnxLPU%3D”
Thank you!

#3

Yes, that worked perfectly. Thank you very much!

#4

You are welcome! :D

#5

Hi,
I just signed up for the parabricks pipeline trial an am getting a similar error from the v311_NOV_END link that was emailed to me:
Request has expired
2020-10-21T16:15:15Z

Is there a newer link available for downloading the trial?

Thanks!

#6

Hi Christoph,

Welcome to the NVIDIA Developer forums. I have the team looking to resolve this ASAP.
Thanks for your patience.

Tom

#7

Greetings Christoph,

Our apologies for this mishap; it appears that there’s a new policy for the link expiration that we’ll be addressing separately - here’s an updated link pointer for you to use instead:

wget -O parabricks.tar.gz “https://s3.amazonaws.com/parabricks.licenses/v311_NOV_END/parabricks.tar.gz?AWSAccessKeyId=AKIAJGDUNN2G2ZAH3Q3A&Signature=MzWbwsjmXWdzyACJT2JUH1XlMAs%3D&Expires=1608564579”

-Abood

#8

Hi,
Thanks for the quick reply - the new link worked great.
Best,
C

#9

Hi, can you update this link please?